EPR Change Lead

Job description

Job responsibilities

Requirements

Essential /

Desirable

How Tested

Education / Qualifications

Educated to Masters Level or equivalent level of experience (e.g. Business, Management, HR) or ability to demonstrate equivalent level of experience

Change management methodology qualification (APMG Change Management Practitioner or equivalent certification), similar level experience

E

E

AF/I

AF/I

Experience

Experience of leading on complex service transformation and change projects at a senior level.

Experience of working with a wide range of stakeholders from across multiple teams, services, and organisations

Experience of communicating highly complex, sensitive or contentious information to individuals and large groups

Highly developed transformation knowledge with healthcare setting underpinned by theory

Good knowledge of NHS strategy, policy, and guidance

Good knowledge of health service management, project management and change management and redesign

Experience of using Microsoft Office products, specifically Excel, to analyse data and draw out key issues

E

E

E

E

E

E

E

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

Skills/Knowledge/Ability

Experience and knowledge of change management principles, methodologies, and tools

A solid understanding of how people go through a change and the change processes

Good understanding and demonstrable approach to benefits management

Excellent interpersonal and communications skills (both written and verbal) with an ability to clearly articulate messages to a variety of audiences

Ability to lead, manage and motivate teams

Able to disseminate information appropriately and facilitate collaborative working across a wide range of stakeholders

Excellent organisational skills including the ability to plan and organise broad range of complex activities

Excellent active listening skills

Experience of devising training and development plans to support sustainable change

Ability to use, analyse and interpret complex data and to construct correspondence and reports demonstrating high levels of accuracy and presentation

Ability to plan and implement new ways of working and to share knowledge and experience

Ability to demonstrate partnership working.

Highly developed, negotiating and influencing skills, overcoming barriers to understanding and acceptance, and reaching agreements

Knowledge of workforce re-design or service improvement methodology/tools

Understanding of NHS Information Systems

Knowledge of complex administrative processes

E

E

AF/I

AF/I

Personal qualities

Self-motivated and proactive

Ability to work to tight deadlines

Flexible and adaptable

Responsive to change

Team player

Demonstrate drive and energy

Ability to motivate others, identify and manage resistance to change

Ability to gain confidence and credibility of a range of professionals

To work autonomously and as part of a team

Proven ability to remain calm and efficient under pressure

Highly motivated and enthusiastic to learn/develop further

Demonstrable customer awareness

Ability to communicate at all levels requiring tact and diplomacy to achieve results

E

AF/I

Person Specification

Qualifications

Essential

• Educated to Masters Level or Equivalent Experience
• Change Management Methodology (APMG Change Management Practitioner)

Experience

Essential

• Experience of leading on complex service transformation and change projects at a senior level
• Experience of working with a wide range of stakeholders from across multiple teams, services, and organisations
• Experience of communicating highly complex, sensitive or contentious information to individuals and large groups
• Highly developed transformation knowledge with healthcare setting underpinned by theory

Personal Qualities

Essential

• Self motivated and proactive
• Ability to work to tight deadlines
• Ability to motivate others, identify and manage resistance to change
• Proven ability to remain calm and efficient under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Kemp House 1st Floor

162 City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)