EPR Classroom Training Lead

Job description

Job responsibilities

Liaising with the Business Change analysts and RBAC team to lead the design of role-based lesson plans across all areas of MEH, including medical, clinical and administrative; registering patients and referrals, outpatients, day stay and inpatient wards, A&E, theatres, order comms, ePMA Delivering Train the Trainer, alongside the Training & Engagement Lead, to additional team members Work closely with the Instructional Design Lead to determine the content of the e-learning modules Create e-learning modules under the guidance of the Instructional Design Lead Lead on the creation of user support documentation, for example user guides, quick reference guides, etc, including quality controlling the work of team members Working with the Training & Engagement Lead to design the classroom training delivery program Design competency assessments for classroom training and criteria for classroom trainers to assess during sessions Liaise with stakeholders for advice on and approval of training content Work alongside the LMS Lead and the Training & Engagement Lead to ensure classroom training is recorded accurately on the LMS Work alongside the Training & Engagement Lead to develop and maintain the training environment to enable smooth end user training delivery Lead sessions with trainers, advising on best practice for classroom training delivery Monitor any updates in the program and amend lesson plans and support documents as required Design a strategy for Business as Usual training. Plan and prepare lesson plans and support documents for post go-live training and handover to the Business As Usual team Attend events around the Trust to promote the EPR Deliver classroom training to super users, floorwalkers and end users. This will take place at several locations around the Trust network. The postholder will be expected to travel to locations across the Trust as required. Peer review of trainers during end user training delivery Deliver pre go live support utilising classroom, Teams and deskside methods Provide post go live support in the form of floorwalking, deskside training, telephone and Teams support (list is not exhaustive) Assist other program workstreams, as required To promote alternative cost effective and time saving methods of education and training Understand the EPR users and their objectives, and how education, training and development can help achieve these objectives Understand relevant developments within the NHS environment and beyond and propose changes to local working practices where appropriate Contribute to the effectiveness of learning within the health community Deputise for the Training & Engagement Lead when required, including chairing meetings and running reports of training statistics Be a signatory for small purchases and signing timesheets and maintain accurate records Maintain professional conduct, including appearance, at all times Ensure the Trusts values are embedded throughout the project Comply with all Trust policies, procedures, and protocols

Person Specification

Education / Qualifications

Essential

• PTTLS or PGCE or equivalent qualification
• Masters degree or equivalent experience

Desirable

• Other training or project related qualifications

Experience

Essential

• Substantial experience of training end users for EPR go live
• Experience of training an EPR to medical, clinical and administrative staff of all levels
• Experience of training EPR modules in ALL of the following: outpatients, inpatients, A&E, ePMA, theatres and order comms
• Proven ability in design and delivery of role based lesson plans for all levels of staff
• Experience of multiple complex programmes/projects
• Proven ability to work to targets and meet deadlines
• Proven ability in successfully delivering key learning workstreams through collaborative working with both internal and external stakeholders
• Experience of interpreting process maps, workflows and SOPs
• Experience of creating and managing courses on Learning Management System

Desirable

• Experience of training Meditech Expance and/or OpenEyes
• Experience of handing over training materials to the Business As Usual team
• Experience of mentoring and motivating team members
• Experience of reporting training statistics for board and key stakeholders
• Experience of signing financial/budgetary expenditure
• Experience of creating accessible training
• Experience of Kallidus Learn LMS

Knowledge

Essential

• Excellent understanding of the Health Education England agenda
• Knowledge of the ADDIE model
• Excellent use of Microsoft Office applications

Skills / Abilities

Essential

• Good command of English language and grammar
• High attention to detail
• Ability to proof read own and others' work
• Excellent time management skills
• Ability to multi-task and prioritise workload
• Exceptional communication skills
• Ability to work effectively in a team, demonstrating accountability for own and team's workload, and ability to work on own initiative

Personal Qualities

Essential

• Helpful, friendly and approachable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Kemp House

152-160 City Road

London

EC1V 2NX

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)