Job summary
The Porters are responsible of ensuring the smooth daily operation of the Portering Services by continuously adhering to non-patient and/or patient transport policies and standards, as well as by constantly offering top-notch customer service. The chosen applicant will work for the Estates and Facilities Directorate division and accountable to Soft Services Manager report to the Portering Team Leader.
o Exceptional internal training options for career advancement
o Flexible working hours
o Access to mandatory Skills training
o Opportunity to gain valuable NHS experience in chosen specialism
Key Requirements for this role:
o Able to work methodically whether alone or as part of a team
o Able to work with a sense of urgency and to show a can-do attitude
o Capacity to effectively manage time to ensure all duties are completed
o Able to demonstrate personal accountability for completion of required tasks assuring quality results
Main duties of the job
Log jobs on Portertrac system and use PDA mobile devices to receive and complete tasks.
Replace the medical gas cylinders that the wards/departments demand and help with gas supply deliveries.
Dealing with queries from patients, medical professionals and the public in a busy setting and requiring detailed knowledge of hospital departments.
Responsible for carrying out the following tasks when necessary, including the delivery and collection of goods and equipment, patient transportation, linen and laundry collection, retrieval of medical records, collection of medical gases, blood products and sample collection.
Acting as a member of the fire response team, Cardiac arrest response team, missing child/adult response team, major incident response team, assist security officer when required
Moving all waste products: clinical, household, recycling, confidential and other, when working as a waste porter, in accordance with all relevant trust policies
Open/close clinics and open/close alarms.
To follow the predetermined planned duty schedule when delivering and collecting equipment and/or handling other service-related tasks.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job description
Job responsibilities
Log jobs on Portertrac system and use PDA mobile devices to receive and complete tasks.
Replace the medical gas cylinders that the wards/departments demand and help with gas supply deliveries.
Dealing with queries from patients, medical professionals and the public in a busy setting and requiring detailed knowledge of hospital departments.
Responsible for carrying out the following tasks when necessary, including the delivery and collection of goods and equipment, patient transportation, linen and laundry collection, retrieval of medical records, collection of medical gases, blood products and sample collection.
Acting as a member of the fire response team, Cardiac arrest response team, missing child/adult response team, major incident response team, assist security officer when required
Moving all waste products: clinical, household, recycling, confidential and other, when working as a waste porter, in accordance with all relevant trust policies
Open/close clinics and open/close alarms.
To follow the predetermined planned duty schedule when delivering and collecting equipment and/or handling other service-related tasks.
Job description
Job responsibilities
Log jobs on Portertrac system and use PDA mobile devices to receive and complete tasks.
Replace the medical gas cylinders that the wards/departments demand and help with gas supply deliveries.
Dealing with queries from patients, medical professionals and the public in a busy setting and requiring detailed knowledge of hospital departments.
Responsible for carrying out the following tasks when necessary, including the delivery and collection of goods and equipment, patient transportation, linen and laundry collection, retrieval of medical records, collection of medical gases, blood products and sample collection.
Acting as a member of the fire response team, Cardiac arrest response team, missing child/adult response team, major incident response team, assist security officer when required
Moving all waste products: clinical, household, recycling, confidential and other, when working as a waste porter, in accordance with all relevant trust policies
Open/close clinics and open/close alarms.
To follow the predetermined planned duty schedule when delivering and collecting equipment and/or handling other service-related tasks.
Person Specification
Experience
Essential
- Previous Portering experience at least 1 year
- Previous work in customer facing environment.
- Previous computer data entry work
- Good general standard and comprehension of English in a written and verbal format
Skills/abilities
Essential
- Good general standard and comprehension of English in a written and verbal format
- Ability to communicate effectively and concisely with patients, members of the public and hospital staff both in person and via telephone
- Must be physically fit e.g. able to bend, lift, stretch, stand, walk and remain active for long periods of time.
Desirable
- Must be physically fit e.g. able to bend, lift, stretch, stand, walk and remain active for long periods of time.
Knowledge
Essential
- Previous portering knowledge
Person Specification
Experience
Essential
- Previous Portering experience at least 1 year
- Previous work in customer facing environment.
- Previous computer data entry work
- Good general standard and comprehension of English in a written and verbal format
Skills/abilities
Essential
- Good general standard and comprehension of English in a written and verbal format
- Ability to communicate effectively and concisely with patients, members of the public and hospital staff both in person and via telephone
- Must be physically fit e.g. able to bend, lift, stretch, stand, walk and remain active for long periods of time.
Desirable
- Must be physically fit e.g. able to bend, lift, stretch, stand, walk and remain active for long periods of time.
Knowledge
Essential
- Previous portering knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
