Job summary
Electronic Patient Records (EPR) represents a major IT project in Moorfield's excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.
Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.
Patients are at the centre of everything we do. Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system. Combining this leading ophthalmology centred noting system with the benefits of broader patient-centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.
Main duties of the job
You will:
- Develop the data migration strategy and be responsible for the delivery of the data migration in the EPR programme (design, build, test / dry run, go-live, optimise).
- Ensure that we have the right capability and capacity to deliver our data migration into EPR to a successful outcome - through direct line management, and matrix management (across EPR and operational teams).
- Manage people and resources, including 3rd parties (responsible for data migration activities), including prioritisation of work in the data migration workstream.
- Partner with supporting teams (examples, but not limited to - clinical safety, information governance, information security) to ensure we complete the data migration in a safe, effective and efficient manner, with clear accountability for outcomes.
- Provide expert advice and guidance on data migration risks and decisions, including communicating highly complex and/or contentious information to a non-technical audience - supporting senior information risk owners in decision making.
You will put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.
With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job description
Job responsibilities
Leadership
- Provide leadership and direction to the data migration workstream, and wider Digital, Data, Technology and business teams.
- Mentor, coach and line manage individuals part of the data migration workstream (including managed services) - developing their skills and capabilities to meet the needs of the organisation and healthcare partners, as well as building on existing recruiting capabilities to address new needs or skill gaps of the EPR programme.
Availability and capacity management
- Responsible for ensuring we have the right availability and capacity (people, technology, tooling) for the data migration workstream on the EPR programme.
Data migration
- Set the strategy, and manage resource allocation for data migration activities.
- Define the standards, and ensure compliance with standards across both the data quality and data migration activities in the EPR programme. This should include monitoring and assurance on the standards being met both pre and post EPR implementation.
- Ensure both electronic and paper records are considered throughout the design and delivery of the EPR programme.
- Conduct a comprehensive appraisal of historical records and develop a solution for ensuring access to legacy data.
- Ensure adequate data migration ETL, validation, trial / test load, and quality assurance testing for the EPR programme is established, and managed.
- Identify overlaps and interdepencies in the EPR programme with other data activities (in projects, or operations) and impact / risk assess, including providing recommendations if intervention is required
Financial management
- Understand how to balance cost versus value.
- Consider the impact of user needs.
- Budget authority and report on the financial delivery of your services in the EPR programme.
- Monitor cost and budget for your services (pay and non-pay) and know how and when to escalate issues.
Information security and clinical safety
- Ensure all data record migration activities are conducted in accordance with data protection and confidentiality standards and policies.
- Design, quality review and quality assure solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature
- Ensure clinical safety is embedded into all stages of the data migration in the EPR programme, partnering with clinical safety to ensure hazards are properly identified, assessed and intervention plan(s) agreed and deployed as appropriate
Planning
- With project / programme management develop a delivery plan for the data migration workstream including tasks, sequencing, estimation, dependencies, etc.
Technical breadth
You will be expected to have significant experience in more than one data technologies:
- Microsoft SQL
- Oracle
- MySQL
- BigQuery
Prototyping
- Use a variety of prototyping methods for data migration
- Share best practice and coach others
Relationship management
- Influence stakeholders and manage relationships effectively.
- Build strategic relationships to ensure delivery to a successful outcome.
- Facilitate and deliver business outcomes.
- Hold suppliers to account for delivery and contribute to partnership / commercial management activities
Risk
- Ensure risks relating to data migration, or data quality activities are clearly articulated in documentation and assessed, providing expert knowledge on risk control(s) and recommendations to senior information risk owners.
- Know how and when to escalate risks through appropriate delivery governance forums.
Service focus
- See the bigger picture and investigate how to get the best out of the data migration services to support the organisations strategic objectives and business priorities.
Reporting
- Develop delivery plans specific to the data migration workstream with project / programme management
- Responsible for ensuring key progress reports and other delivery-related reporting for the data migration workstream is updated regularly with project / programme management ensuring we have a clear view on progress, and where support is required.
- You can use your data analytics skills to enhance business performance.
Strategy
- Create and develop our data migration strategy to support the implementation of our EPR programme to a successful outcome.
- Create, develop and maintain standards, policies and procedures for the Data Migration workstream on the EPR programme.
User focus
- Explain the difference between user needs and the desires of the user.
- Champion user research to focus on all users.
- Prioritise and define approaches to understand the user story, guiding others in doing so.
- Offer recommendations on the best tools and methods to use.
Community of Practice
- Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the data and technology landscape.
Other Duties:
- Occasional work may be required outside of core business hours to support major projects / programmes
- All other reasonable requests
Job description
Job responsibilities
Leadership
- Provide leadership and direction to the data migration workstream, and wider Digital, Data, Technology and business teams.
- Mentor, coach and line manage individuals part of the data migration workstream (including managed services) - developing their skills and capabilities to meet the needs of the organisation and healthcare partners, as well as building on existing recruiting capabilities to address new needs or skill gaps of the EPR programme.
Availability and capacity management
- Responsible for ensuring we have the right availability and capacity (people, technology, tooling) for the data migration workstream on the EPR programme.
Data migration
- Set the strategy, and manage resource allocation for data migration activities.
- Define the standards, and ensure compliance with standards across both the data quality and data migration activities in the EPR programme. This should include monitoring and assurance on the standards being met both pre and post EPR implementation.
- Ensure both electronic and paper records are considered throughout the design and delivery of the EPR programme.
- Conduct a comprehensive appraisal of historical records and develop a solution for ensuring access to legacy data.
- Ensure adequate data migration ETL, validation, trial / test load, and quality assurance testing for the EPR programme is established, and managed.
- Identify overlaps and interdepencies in the EPR programme with other data activities (in projects, or operations) and impact / risk assess, including providing recommendations if intervention is required
Financial management
- Understand how to balance cost versus value.
- Consider the impact of user needs.
- Budget authority and report on the financial delivery of your services in the EPR programme.
- Monitor cost and budget for your services (pay and non-pay) and know how and when to escalate issues.
Information security and clinical safety
- Ensure all data record migration activities are conducted in accordance with data protection and confidentiality standards and policies.
- Design, quality review and quality assure solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature
- Ensure clinical safety is embedded into all stages of the data migration in the EPR programme, partnering with clinical safety to ensure hazards are properly identified, assessed and intervention plan(s) agreed and deployed as appropriate
Planning
- With project / programme management develop a delivery plan for the data migration workstream including tasks, sequencing, estimation, dependencies, etc.
Technical breadth
You will be expected to have significant experience in more than one data technologies:
- Microsoft SQL
- Oracle
- MySQL
- BigQuery
Prototyping
- Use a variety of prototyping methods for data migration
- Share best practice and coach others
Relationship management
- Influence stakeholders and manage relationships effectively.
- Build strategic relationships to ensure delivery to a successful outcome.
- Facilitate and deliver business outcomes.
- Hold suppliers to account for delivery and contribute to partnership / commercial management activities
Risk
- Ensure risks relating to data migration, or data quality activities are clearly articulated in documentation and assessed, providing expert knowledge on risk control(s) and recommendations to senior information risk owners.
- Know how and when to escalate risks through appropriate delivery governance forums.
Service focus
- See the bigger picture and investigate how to get the best out of the data migration services to support the organisations strategic objectives and business priorities.
Reporting
- Develop delivery plans specific to the data migration workstream with project / programme management
- Responsible for ensuring key progress reports and other delivery-related reporting for the data migration workstream is updated regularly with project / programme management ensuring we have a clear view on progress, and where support is required.
- You can use your data analytics skills to enhance business performance.
Strategy
- Create and develop our data migration strategy to support the implementation of our EPR programme to a successful outcome.
- Create, develop and maintain standards, policies and procedures for the Data Migration workstream on the EPR programme.
User focus
- Explain the difference between user needs and the desires of the user.
- Champion user research to focus on all users.
- Prioritise and define approaches to understand the user story, guiding others in doing so.
- Offer recommendations on the best tools and methods to use.
Community of Practice
- Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the data and technology landscape.
Other Duties:
- Occasional work may be required outside of core business hours to support major projects / programmes
- All other reasonable requests
Person Specification
Education / Qualifications
Essential
- Masters degree, or equivalent relevant experience
- Relevant data or technology qualification, or equivalent experience
- Relevant management / leadership qualification or equivalent experience to masters level
Desirable
- Registered with a relevant informatics professional body
- Service management qualification or equivalent experience (example: ITIL)
- Delivery management qualification or equivalent experience (Agile, PRINCE2, etc)
Experience
Essential
- Experience in a data engineer / analyst / consulting (or similar) role
- Experience leading highly complex, large scale (enterprise-wide) data migration programmes
- Experience of leading one or more teams, including 3rd parties, in a project structure - including partnership / commercial activities
- Experience of assessing and managing risks relating to programme delivery, and transitional operational risks relating to data migration
- Experience of measuring delivery to agreed plan and creating reports for stakeholders - with supporting context / narrative
- Experience of solving complex problems for users through the use of technology - all with a focus on user needs
- Experience of supporting the transition of products from Delivery into Live Service
- Supervision and direct line management of multiple teams - including (but not limited to) - recruitment, capability and performance, training, leadership, motivation, sickness absence
- Management of financial budgets for a team (pay, on-call, consumables)
Desirable
- Experience of management products / services in healthcare (NHS)
Skills and Knowledge
Essential
- Prioritisation of work - within the team and across the wider directorate
- Autonomous working and can delegate appropriately
- Meet set targets or metrics for your portfolio
- Identify training needs and develop training plans for your portfolio to ensure we have the right capability to deliver to a successful outcome
- Expert knowledge of modern data mapping, migration and data quality tools, techniques and processes
- Expert knowledge of industry standards around data migration (example: NHS regulatory records processes and governance)
- Design and improve data migration processes
- Systematic and methodical approach to problem solving
- Good communication skills - tailoring your message for your audience, providing and receiving highly complex, sensitive and/or contentious information, able to communicate complex technical information in a simple way to stakeholders
- Strong domain knowledge and ability to keep ahead of digital and technology initiatives
- Design and develop our Data Migrartion, Service Management, Quality Assurance Testing, and Delivery Management tooling
Desirable
- Knowledge of common healthcare data quality issues and resolutions
Personal qualities
Essential
- Relentless focus on user needs and experience
- Problem-solving mindset - focusing on improving outcomes
- Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
- Able to work well within a busy environment
Person Specification
Education / Qualifications
Essential
- Masters degree, or equivalent relevant experience
- Relevant data or technology qualification, or equivalent experience
- Relevant management / leadership qualification or equivalent experience to masters level
Desirable
- Registered with a relevant informatics professional body
- Service management qualification or equivalent experience (example: ITIL)
- Delivery management qualification or equivalent experience (Agile, PRINCE2, etc)
Experience
Essential
- Experience in a data engineer / analyst / consulting (or similar) role
- Experience leading highly complex, large scale (enterprise-wide) data migration programmes
- Experience of leading one or more teams, including 3rd parties, in a project structure - including partnership / commercial activities
- Experience of assessing and managing risks relating to programme delivery, and transitional operational risks relating to data migration
- Experience of measuring delivery to agreed plan and creating reports for stakeholders - with supporting context / narrative
- Experience of solving complex problems for users through the use of technology - all with a focus on user needs
- Experience of supporting the transition of products from Delivery into Live Service
- Supervision and direct line management of multiple teams - including (but not limited to) - recruitment, capability and performance, training, leadership, motivation, sickness absence
- Management of financial budgets for a team (pay, on-call, consumables)
Desirable
- Experience of management products / services in healthcare (NHS)
Skills and Knowledge
Essential
- Prioritisation of work - within the team and across the wider directorate
- Autonomous working and can delegate appropriately
- Meet set targets or metrics for your portfolio
- Identify training needs and develop training plans for your portfolio to ensure we have the right capability to deliver to a successful outcome
- Expert knowledge of modern data mapping, migration and data quality tools, techniques and processes
- Expert knowledge of industry standards around data migration (example: NHS regulatory records processes and governance)
- Design and improve data migration processes
- Systematic and methodical approach to problem solving
- Good communication skills - tailoring your message for your audience, providing and receiving highly complex, sensitive and/or contentious information, able to communicate complex technical information in a simple way to stakeholders
- Strong domain knowledge and ability to keep ahead of digital and technology initiatives
- Design and develop our Data Migrartion, Service Management, Quality Assurance Testing, and Delivery Management tooling
Desirable
- Knowledge of common healthcare data quality issues and resolutions
Personal qualities
Essential
- Relentless focus on user needs and experience
- Problem-solving mindset - focusing on improving outcomes
- Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
- Able to work well within a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
