Ophthalmic Care Assistant / Health Care Assistant - Ward Based

Moorfields Eye Hospital NHS Foundation Trust

This job is now closed

Job summary

We are seeking an exceptional Healthcare Assistant that shares our vision for excellence to work with us here at Moorfields Eye Hospital NHS Foundation Trust.

The successful applicant will have the opportunity to use their initiative and excellent interpersonal skills as well as learn a range of ophthalmic skills. The post holder will be required to carry out routine procedures to care for patients who are undergoing surgery for patients with many different eye conditions. You will also be expected to support patients and their relatives as required.

Main duties of the job

We are seeking a Healthcare Support Worker to support our surgical patient pathways and you will be joining our team during an exciting time as we rethink how we provide care for patients who need surgery. You will also be expected to support our patients waiting for transport in the main reception area. You will receive a full induction, training & competency package and you will receive supervision from senior team members.

The role is based in our Moorfields Eye Hospital at City Road.

The successful candidate will be required to be flexible, enthusiastic and committed to bringing the highest level of ophthalmic care to people, reflected in our Trust's core belief that "People's sight matters".

Previous healthcare assistant experience of working in an acute hospital setting would be essential, as well as a good standard of education including numeracy and literacy, NVQ Level 3 or equivalent qualification.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

Salary including High-Cost Area Supplement
Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Easy and quick transport links
A range of attractive benefits and discounts
Access to Blue Light Card and other NHS Discount Schemes
Free Pilates classes
Full support and training to develop your skills
Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Date posted

18 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year Per Annum, Including HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

273-DC-5507

Job locations

City Road

London

EC1V 2PD

Job description

Job responsibilities

Participate in the delivery of patient centred care, maintaining a compassionate and professional attitude at all times.

Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment.

Work collaboratively with others as part of the multi-disciplinary team, assisting nursing and other clinical staff in duties associated with patient care.

Support colleagues in ensuring that patients receive care in a timely manner during their visit to Moorfields. Ensuring that patients are fully informed of any delays and what is being done to address or rectify delays in treatments or clinical tests.

Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment.

Provide support to the clinical team in the delivery of care ensuring that these are within your personal scope of knowledge and competency.

Ensure that the clinical areas are prepared for use at the start of each shift and reviewed at regular intervals throughout the day e.g. ensuring that clinical areas are clean and tidy, all the necessary equipment such as clinical documents and consumables are stocked up adhering to all health and safety and infection control policies.

Give clear and concise explanation and test instructions to ensure maximum patient understanding and co-operation, taking into account patients who have visual impairment, hearing loss, physical ormental disabilities, learning difficulties, different age groups, cultural differences and non-English speaking patients.

Job description

Job responsibilities

Participate in the delivery of patient centred care, maintaining a compassionate and professional attitude at all times.

Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment.

Work collaboratively with others as part of the multi-disciplinary team, assisting nursing and other clinical staff in duties associated with patient care.

Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment.

Provide support to the clinical team in the delivery of care ensuring that these are within your personal scope of knowledge and competency.

Person Specification

Qualifications

Essential

NVQ level 3 in Care or equivalent qualification or working towards following appointment

Desirable

Completed care course.

Knowledge and skills

Essential

Understand the importance of the NHS Privacy & Dignity guidance and how to apply privacy and dignity in practiced

Experience

Essential

Working in a health care setting
Working as part of a team

Person Specification

Qualifications

Essential

NVQ level 3 in Care or equivalent qualification or working towards following appointment

Desirable

Completed care course.

Knowledge and skills

Essential

Understand the importance of the NHS Privacy & Dignity guidance and how to apply privacy and dignity in practiced

Experience

Essential

Working in a health care setting
Working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information