Job summary
We are at a pivotal stage of our digital journey and have an ambitious portfolio of digital technology initiatives ahead of us, all grounded around - empowering patients and service users; improving the experience navigating the healthcare system and joining up systems and data across to better meet the needs of citizens.
Our current development stack is mainly .NET, so in this role you will be developing and supporting the operation of applications using the Microsoft technology stack, with a focus on .NET frameworks. You will also need to have a good understanding of database backends, particularly SQL ensuring efficient data storage and retrieval. Your ability to write clean, scalable code and your proficiency in troubleshooting complex software issues around the deploymentand operatingof .NET applications and browsers will be crucial to this role.
In addition to your core experience in .NET applications, you will be expected to stay up-to-date with the latest trends in .NET development and other cloud-based technologies.
Main duties of the job
A senior DevOps engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories.
At this role level, you will:
- transform technical requirements into an effective DevOps toolchain to enable product delivery
- provide coaching, mentoring and supervision to junior members of the team
- ensure that deployment strategies for products are repeatable, scalable and highly available
- have deep technical knowledge, providing support to delivery teams and solving complex problems
Some of the core services that you will support is as follows (but not limited to, as business requirements evolve / change):
- Electronic Medical Record (EMR)
- Trust Integration Engine (TIE) - connecting clinical systems, messaging and data
- Data Warehouse
- Internal developed applications
You will have experience with web, development, database and integration technologies (example: APIs). You will have an understanding for service management environments, covering incident, problem, change and release management activities.
You will put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job description
Job responsibilities
Availability and capacity management
- Ensure the correct implementation of standards and procedures
- Identify capacity issues, and stipulate and instigate the required changes
- Initiate remedial action
Development process optimisation
- Explain the importance of developing process efficiency and the common ways in which processes are optimised
- Identify process optimisation opportunities with guidance and lead on the implementation of proposed solutions
Information security
- Understand information security
- Design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature
Modern standards approach
- Competently apply a modern standards approach and guide others to do so
Programming and build
Prototyping
- Approach prototyping as a team activity, actively soliciting prototypes and testing with others
- Establish design patterns and iterate them
- Use a variety of prototyping methods and choose the most appropriate
Service reporting
- Ensure the development and release management platforms are kept up-to-date at all times
- Produce relevant operational delivery and release management reports in a standard format and agreed timeframe
- Work with important stakeholders to discuss any changes in the reporting processes
- Add a commentary that provides an interpretation of the data set
Service support
- Demonstrate a breadth of understanding of service support
Systems design
- Design systems characterised by medium levels of risk, impact, and business or technical complexity
- Select appropriate design standards, methods and tools, and ensure they are applied effectively
- Review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
Systems integration
- Define the integration build
- Co-ordinate build activities across systems
- Understand how to undertake and support integration testing activities
Technical specialism
- Demonstrate experience and knowledge of multiple development areas, covering but not limited to - web, development, database and integration technologies (example: APIs).
User focus
- Collaborate with user researchers and can represent users internally
- Explain the difference between user needs and the desires of the user
- Champion user research to focus on all users
- Prioritise and define approaches to understand the user story, guiding others in doing so
- Offer recommendations on the best tools and methods to use
- Use quantitative and qualitative data about users to turn user focus into outcomes
Other Duties:
- Participate in the on-call service
- Occasional work may be required outside of core business hours to support major projects / programmes
- All other reasonable requests
- Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the application landscape.
Job description
Job responsibilities
Availability and capacity management
- Ensure the correct implementation of standards and procedures
- Identify capacity issues, and stipulate and instigate the required changes
- Initiate remedial action
Development process optimisation
- Explain the importance of developing process efficiency and the common ways in which processes are optimised
- Identify process optimisation opportunities with guidance and lead on the implementation of proposed solutions
Information security
- Understand information security
- Design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature
Modern standards approach
- Competently apply a modern standards approach and guide others to do so
Programming and build
Prototyping
- Approach prototyping as a team activity, actively soliciting prototypes and testing with others
- Establish design patterns and iterate them
- Use a variety of prototyping methods and choose the most appropriate
Service reporting
- Ensure the development and release management platforms are kept up-to-date at all times
- Produce relevant operational delivery and release management reports in a standard format and agreed timeframe
- Work with important stakeholders to discuss any changes in the reporting processes
- Add a commentary that provides an interpretation of the data set
Service support
- Demonstrate a breadth of understanding of service support
Systems design
- Design systems characterised by medium levels of risk, impact, and business or technical complexity
- Select appropriate design standards, methods and tools, and ensure they are applied effectively
- Review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
Systems integration
- Define the integration build
- Co-ordinate build activities across systems
- Understand how to undertake and support integration testing activities
Technical specialism
- Demonstrate experience and knowledge of multiple development areas, covering but not limited to - web, development, database and integration technologies (example: APIs).
User focus
- Collaborate with user researchers and can represent users internally
- Explain the difference between user needs and the desires of the user
- Champion user research to focus on all users
- Prioritise and define approaches to understand the user story, guiding others in doing so
- Offer recommendations on the best tools and methods to use
- Use quantitative and qualitative data about users to turn user focus into outcomes
Other Duties:
- Participate in the on-call service
- Occasional work may be required outside of core business hours to support major projects / programmes
- All other reasonable requests
- Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the application landscape.
Person Specification
Education / Qualifications
Essential
- Degree, or equivalent relevant level of experience with additional specialist knowledge
- Relevant development qualification or equivalent experience
- Service management qualification or equivalent experience (example: ITIL)
Desirable
- Relevant management / leadership qualification or equivalent experience
- Delivery management qualification or equivalent experience (Agile, PRINCE2, etc)
Experience
Essential
- Experience of leading user/customer-centric teams and delivering on continuous service improvement initiatives
- Experience of developing products / services and supporting the software development lifecycle
- Experience of solving complex problems for users through the use of technology - all with a focus on user needs
- Experience with development technologies of medium to high complexity - across multiple domains - web, client & server side, integration and database
- Experience of supporting the transition of products from Delivery into Live Service
Desirable
- Supervision and management of a team- including (but not limited to) - recruitment, capability and performance, training, leadership, motivation, sickness absence
- Experience of management products / services in healthcare (NHS)
Skills and Knowledge
Essential
- Deal with complex business problems and translate into DevOps processes
- Contribute and support the improvement of development operations processes
- Identify training needs and develop a professional development framework with your team
- Prioritisation of work - within the team and across the wider Digital, Data and Technology teams
- Meet set targets or metrics for service
- Autonomous working and can delegate appropriately
- Good communication skills - tailoring your message for your audience, able to communicate complex technical information in a simple way to stakeholders
- Strong technical knowledge and ability to keep ahead of digital and technology initiatives
- Use and develop our Development, Service Management, Quality Assurance Testing, and Delivery Management tooling
- Systematic and methodical approach to problem solving
Personal Qualities
Essential
- Relentless focus on user needs and experience
- Problem-solving mindset - focusing on improving outcomes
- Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
- Able to work well within a busy environment
Person Specification
Education / Qualifications
Essential
- Degree, or equivalent relevant level of experience with additional specialist knowledge
- Relevant development qualification or equivalent experience
- Service management qualification or equivalent experience (example: ITIL)
Desirable
- Relevant management / leadership qualification or equivalent experience
- Delivery management qualification or equivalent experience (Agile, PRINCE2, etc)
Experience
Essential
- Experience of leading user/customer-centric teams and delivering on continuous service improvement initiatives
- Experience of developing products / services and supporting the software development lifecycle
- Experience of solving complex problems for users through the use of technology - all with a focus on user needs
- Experience with development technologies of medium to high complexity - across multiple domains - web, client & server side, integration and database
- Experience of supporting the transition of products from Delivery into Live Service
Desirable
- Supervision and management of a team- including (but not limited to) - recruitment, capability and performance, training, leadership, motivation, sickness absence
- Experience of management products / services in healthcare (NHS)
Skills and Knowledge
Essential
- Deal with complex business problems and translate into DevOps processes
- Contribute and support the improvement of development operations processes
- Identify training needs and develop a professional development framework with your team
- Prioritisation of work - within the team and across the wider Digital, Data and Technology teams
- Meet set targets or metrics for service
- Autonomous working and can delegate appropriately
- Good communication skills - tailoring your message for your audience, able to communicate complex technical information in a simple way to stakeholders
- Strong technical knowledge and ability to keep ahead of digital and technology initiatives
- Use and develop our Development, Service Management, Quality Assurance Testing, and Delivery Management tooling
- Systematic and methodical approach to problem solving
Personal Qualities
Essential
- Relentless focus on user needs and experience
- Problem-solving mindset - focusing on improving outcomes
- Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
- Able to work well within a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
