Moorfields Eye Hospital NHS Foundation Trust

Admissions Manager

This job is now closed

Job summary

Previous Applicants Need Not Apply

We have an exciting opportunity for a Band 5 Admissions Manager, to provide effective leadership to the admissions team in north-west and north-east and to ensure that a professional, comprehensive and efficient administration service is provided.

Main duties of the job

To assist with the operational management and the effective delivery of services including admissions, pre-operative assessment, and the ward, including compliance with national patient waiting times
To promote a positive image of the Trust's services through the provision of excellent customer service to patients, relatives, carers and external stakeholders, demonstrating a commitment to putting patients first
To be responsible for ensuring high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping
To ensure adherence to the Trust's Access Policy at all times

About us

This post is based at the City Road site, with visits to the North satellites once a week.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Easy and quick transport links
A range of attractive benefits and discounts
Access to Blue Light Card and other NHS Discount Schemes
Free Pilates classes
Full support and training to develop your skills
Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Date posted

12 January 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year inclusive of Inner HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

273-DN-9810-B

Job locations

City Road

London

EC1V 2PD

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification document for full details of the responsibilities of the role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification document for full details of the responsibilities of the role.

Person Specification

Knowledge

Essential

Good working knowledge of Microsoft Office software
Good working knowledge of national guidance regarding patient access and RTT

Desirable

Experience of using Trust IT systems e.g. Silverlink, OpenEyes

Experience

Essential

Management experience at middle level in a healthcare environment or similarly complex organisation
Experience of managing a team and effective people management incl. managing sickness and performance
Experience of managing patient pathways or similar complex organisational processes

Desirable

Experience of working in an ophthalmology service

Education / Qualifications

Essential

Good general education incl. English and Mathematics GCSE A-C or equivalent

Desirable

NVQ Level 3 in Administration / Customer service

Skills/Abilities

Essential

Excellent oral and written communication and interpersonal skills
Ability to work under pressure and to deadlines, managing conflicting priorities
Ability to respond positively to a changing healthcare environment, and to motivate others to do so

Person Specification

Knowledge

Essential

Good working knowledge of Microsoft Office software
Good working knowledge of national guidance regarding patient access and RTT

Desirable

Experience of using Trust IT systems e.g. Silverlink, OpenEyes

Experience

Essential

Management experience at middle level in a healthcare environment or similarly complex organisation
Experience of managing a team and effective people management incl. managing sickness and performance
Experience of managing patient pathways or similar complex organisational processes

Desirable

Experience of working in an ophthalmology service

Education / Qualifications

Essential

Good general education incl. English and Mathematics GCSE A-C or equivalent

Desirable

NVQ Level 3 in Administration / Customer service

Skills/Abilities

Essential

Excellent oral and written communication and interpersonal skills
Ability to work under pressure and to deadlines, managing conflicting priorities
Ability to respond positively to a changing healthcare environment, and to motivate others to do so

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)