Moorfields Eye Hospital NHS Foundation Trust

Divisional Head of Nursing - City Road

Information:

This job is now closed

Job summary

An opportunity has arisen for suitable candidates to be considered for the role of Head of Nursing for the City Road division of Moorfields Eye Hospital NHS Foundation Trust. The post holder will work closely with the Divisional Manager and Divisional Director and will provide professional leadership to nurses, technicians and healthcare support workers with overall responsibility for over 250 staff working across the division's departments.

This is an exciting time to join City Road as the division undergoes an improvement and transformation programme focussing on efficiency and patient experience in the lead up to Oriel, our new eye care facility in partnership with UCL, scheduled to open in 2027.

PROBATIONARY PERIOD

This post will be subject to a probationary period of 6 months.

During the probationary period, your suitability for continued employment will be assessed and provided a satisfactory standard is achieved and maintained, your employment will be confirmed. The probationary period may be extended or your employment terminated either during or at the end of probation, in line with the trust Probationary Policy. For the duration of the probation period, the notice period will be in line with contractual obligations on either side.

Main duties of the job

The purpose of this role is to provide strategic and operational nursing leadership within the division to ensure and consistently develop a high-quality efficient nursing service for patients.

The post holder will provide professional leadership to all nursing teams within the division and will develop clinical leadership capability. In conjunction with the Chief Nurse and her team, they will set and maintain standards of nursing care in line with the NMC Code of Conduct and professional requirements. They will lead on professional nursing education within the division working in conjunction with the corporate nursing education team and the lead nurse for research to ensure that the division's development needs are met.

The individual will take a lead across the division, and as agreed, the trust, in local and national projects to both promote and develop nursing and will be responsible for leading on the quality of patient care within the division, working closely with the Divisional Manager, Divisional Director and Service Directors.

About us

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.

This vacancy will suit someone who is driven to creating new pathways for change, driving Moorfields Eye Hospital to towards the longer-term goal of the move to Oriel our new eye care facility in partnership with UCL.

We have a wide range of benefits for our employees to enjoy. Including discounts on local restaurants / shops and our dedication to the health and well-being of our staff.

Details

Date posted

05 December 2023

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,163 to £88,884 a year Per Annum, Including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

273-DC-0274

Job locations

City Road

London

EC1V 2PD


Job description

Job responsibilities

Professional Leadership

To work in accordance with the NMC Code of Professional Conduct: Professional Standards of Behaviour for nurses and midwives (2015)

To maintain effective revalidation status by ensuring that he/she maintains professional credibility in relation to practice knowledge.

Demonstrate professional behaviour that is consistent with the Trusts values.

Support and enable Pathway to Excellence standards and shared decision-making council within the Team

To be responsible for the professional leadership of nursing services within the division, including devising, implementing, and reviewing strategies for the development of clinical practice, education, and management and quality issues.

To provide clear clinical leadership to the division, ensuring that all professional staff are appropriately managed and developed and they are therefore efficient, engaged and highly motivated.

To be visible in clinical practice, ensuring that time is spent working with the clinical team in the areas of responsibility.

To provide management, leadership, and direction to the Lead Nurses and Matrons in the division and ensure that nursing staff comply with the objectives set out in the Trusts strategy.

Lead on the objectives outlined in the Trusts Nursing Strategy.

With the Divisional Manager and relevant leads, ensure systems are in place to provide professional development through the appraisal system.

To develop leadership capability at all levels through role modelling.

To participate in career and succession planning and lead on the future development of the senior nursing staff within the division and corporately, working closely with the Chief Nurse.

To participate as a key member of the Trusts Senior Nursing team, providing advice and support to registered nurses and support staff within the organisation.

Develop external networks to learn and share from others and apply the learning to their practice.

Quality and Safety

To work with the division and divisional management team to develop a culture that continually improves quality and safety.

To ensure processes and systems are in place to monitor and improve quality and safety across clinical areas.

To lead on embedding PSIRF (Patient Safety Incident Response Framework) across the division.

To undertake trend analyses of all complaints, litigation, incidents and complaints and PALS data.

Attend and participate in the relevant quality and safety committees.

Ensure that all aspects of risk and clinical governance are robustly and effectively managed.

Implement systems, control processes and risk management arrangements to support monitoring of compliance with internal and external governance and best practice requirements.

Ensure effective systems are in place to monitor the timeliness and appropriateness of the resolution of complaints and issues from patients, staff, suppliers, other internal and external service providers and partner organisations, ensuring the learning from adverse events and complaints results in changes in practice to prevent future occurrences.

Lead the process for developing a nursing audit programme within the framework of clinical audit.

Ensure that Infection prevention and control requirements within the division meet the standards required and represent the Division at Infection Control Committee

Lead on the compliance with the Care Quality Commissions essential standards of quality and safety including compliance with the Health and Social care act (2008), and to take a lead on outcomes as required for each area managed, working closely with the corporate leads for governance and risk management.

Lead and support relevant staff in the investigation, root cause analysis and action planning into significant clinical incidents.

Lead on the safeguarding agenda for the division, working collaboratively with the adult and child safeguarding leads.

Lead and/or support in the investigation into significant clinical incidents.

Lead on the involvement of users and carers in the development of services, developing systems to improve the involvement of patients and carers in the division decision making process. In conjunction with the Chief Nurse and Associate Chief Nurse, work to ensure safe levels of staffing are provided across all patient care areas.

Strategy and Service Improvement

Support the Divisional Manager /Director in the divisions service improvement projects that contribute to the Trusts Excellence Portfolio, providing both professional and clinical advice as necessary.

Where required, work collaboratively with external partners in the development of patient pathways and services in relation to the services provided by the division.

Engage with the ICB on strategic developments addressing population health, workforce development, digital initiatives, surgical hubs etc.

Support the Chief Nurse in the implementation of strategic nursing priorities, both organisational and division specific e.g., recruitment and retention strategies, workforce transformation initiatives.

Work with the Oriel design leads to deliver a building that will meet the standards required for divisional services and deliver a high-quality experience for patients.

Performance Management

Assist and contribute to the development and implementation of the divisions delivery plan by providing direction to the service and business strategy, including:

Cross divisional and external partnership working. Supporting the Divisional Manager in delivering all agreed outputs for the division. Providing a professional nursing perspective on corrective plans where necessary. Ensuring effective action is taken where nursing performance is at risk of falling below expected levels.

Responsible and accountable for the delivery of financial, quality, performance, human resource management and productivity targets relevant to their areas of responsibility, as agreed as part of the annual business planning process.

Research and Development, Education and Training

Work with the practice development nurse(s), corporate nursing education team and lead nurse for research to ensure that training needs analyses are carried out across the division to inform the commissioning process and optimise the development of the clinical teams.

Lead, with the relevant Divisional Heads of Nursing, the development and implementation of education and training programmes and undertaking teaching to staff within the Division and corporately as required.

Ensure the division has robust workforce plans for nursing and support staff and they reflect agreed models of care for future service delivery.

Ensure all nursing and nursing support staff within the division meet mandatory training and induction requirements.

Be responsible for assuring 100% of nursing and related support staff within the division receive an annual appraisal.

Ensure a supportive teaching and learning environment is created and sustained for all learners and students within the division.

Engage with the EPR development team to support change management, digital development, staff training etc. in the move to a fully electronic patient record.

Personal and People Management and Development

Participate in appropriate professional development activities. The post holder is expected to take responsibility for continuing self-development of competence.

Line manage and develop the matrons and lead nurses (plus any other direct reports) and undertake their appraisals including setting and monitoring of objectives.

Work strategically with the Chief Nurse to meet the national nursing agenda and professional guidelines.

Work to assure the most productive recruitment and deployment of skill-mix across teams.

Ensure an effective recruitment and retention strategy is in place, supporting initiatives to improve the quality of working lives and staff wellbeing.

Respond to feedback from the annual staff survey and implement a divisional response, acting where staff raise concerns.

Participate in the Trust senior manager on call rota.

Act as a role model and promote and carry out duties and responsibilities regarding the Trusts Equality and Diversity policy including conducting equality impact assessments on nursing policy and/or service changes.

Support the implementation of the Trusts Equality, Diversity, and Inclusion plan across the divisional nursing teams.

Chair or otherwise contribute to disciplinary hearings and processes as required.

Management Take responsibility for the divisional nursing budget, establishing, maintaining and monitoring financial controls to ensure the most cost-effective use of the budget and achievement of cost improvements targets.

Work with the Divisional Manager and Divisional Director in monitoring the outputs of division performance, with particular focus on the management of nursing.

Ensure that managers and those with responsibility for budgets understand SFIs, the financial system and how to monitor and manage all budgetary resources with particular emphasis on the management of bank and agency staff and overseeing of safe cost-effective rostering.

Job description

Job responsibilities

Professional Leadership

To work in accordance with the NMC Code of Professional Conduct: Professional Standards of Behaviour for nurses and midwives (2015)

To maintain effective revalidation status by ensuring that he/she maintains professional credibility in relation to practice knowledge.

Demonstrate professional behaviour that is consistent with the Trusts values.

Support and enable Pathway to Excellence standards and shared decision-making council within the Team

To be responsible for the professional leadership of nursing services within the division, including devising, implementing, and reviewing strategies for the development of clinical practice, education, and management and quality issues.

To provide clear clinical leadership to the division, ensuring that all professional staff are appropriately managed and developed and they are therefore efficient, engaged and highly motivated.

To be visible in clinical practice, ensuring that time is spent working with the clinical team in the areas of responsibility.

To provide management, leadership, and direction to the Lead Nurses and Matrons in the division and ensure that nursing staff comply with the objectives set out in the Trusts strategy.

Lead on the objectives outlined in the Trusts Nursing Strategy.

With the Divisional Manager and relevant leads, ensure systems are in place to provide professional development through the appraisal system.

To develop leadership capability at all levels through role modelling.

To participate in career and succession planning and lead on the future development of the senior nursing staff within the division and corporately, working closely with the Chief Nurse.

To participate as a key member of the Trusts Senior Nursing team, providing advice and support to registered nurses and support staff within the organisation.

Develop external networks to learn and share from others and apply the learning to their practice.

Quality and Safety

To work with the division and divisional management team to develop a culture that continually improves quality and safety.

To ensure processes and systems are in place to monitor and improve quality and safety across clinical areas.

To lead on embedding PSIRF (Patient Safety Incident Response Framework) across the division.

To undertake trend analyses of all complaints, litigation, incidents and complaints and PALS data.

Attend and participate in the relevant quality and safety committees.

Ensure that all aspects of risk and clinical governance are robustly and effectively managed.

Implement systems, control processes and risk management arrangements to support monitoring of compliance with internal and external governance and best practice requirements.

Ensure effective systems are in place to monitor the timeliness and appropriateness of the resolution of complaints and issues from patients, staff, suppliers, other internal and external service providers and partner organisations, ensuring the learning from adverse events and complaints results in changes in practice to prevent future occurrences.

Lead the process for developing a nursing audit programme within the framework of clinical audit.

Ensure that Infection prevention and control requirements within the division meet the standards required and represent the Division at Infection Control Committee

Lead on the compliance with the Care Quality Commissions essential standards of quality and safety including compliance with the Health and Social care act (2008), and to take a lead on outcomes as required for each area managed, working closely with the corporate leads for governance and risk management.

Lead and support relevant staff in the investigation, root cause analysis and action planning into significant clinical incidents.

Lead on the safeguarding agenda for the division, working collaboratively with the adult and child safeguarding leads.

Lead and/or support in the investigation into significant clinical incidents.

Lead on the involvement of users and carers in the development of services, developing systems to improve the involvement of patients and carers in the division decision making process. In conjunction with the Chief Nurse and Associate Chief Nurse, work to ensure safe levels of staffing are provided across all patient care areas.

Strategy and Service Improvement

Support the Divisional Manager /Director in the divisions service improvement projects that contribute to the Trusts Excellence Portfolio, providing both professional and clinical advice as necessary.

Where required, work collaboratively with external partners in the development of patient pathways and services in relation to the services provided by the division.

Engage with the ICB on strategic developments addressing population health, workforce development, digital initiatives, surgical hubs etc.

Support the Chief Nurse in the implementation of strategic nursing priorities, both organisational and division specific e.g., recruitment and retention strategies, workforce transformation initiatives.

Work with the Oriel design leads to deliver a building that will meet the standards required for divisional services and deliver a high-quality experience for patients.

Performance Management

Assist and contribute to the development and implementation of the divisions delivery plan by providing direction to the service and business strategy, including:

Cross divisional and external partnership working. Supporting the Divisional Manager in delivering all agreed outputs for the division. Providing a professional nursing perspective on corrective plans where necessary. Ensuring effective action is taken where nursing performance is at risk of falling below expected levels.

Responsible and accountable for the delivery of financial, quality, performance, human resource management and productivity targets relevant to their areas of responsibility, as agreed as part of the annual business planning process.

Research and Development, Education and Training

Work with the practice development nurse(s), corporate nursing education team and lead nurse for research to ensure that training needs analyses are carried out across the division to inform the commissioning process and optimise the development of the clinical teams.

Lead, with the relevant Divisional Heads of Nursing, the development and implementation of education and training programmes and undertaking teaching to staff within the Division and corporately as required.

Ensure the division has robust workforce plans for nursing and support staff and they reflect agreed models of care for future service delivery.

Ensure all nursing and nursing support staff within the division meet mandatory training and induction requirements.

Be responsible for assuring 100% of nursing and related support staff within the division receive an annual appraisal.

Ensure a supportive teaching and learning environment is created and sustained for all learners and students within the division.

Engage with the EPR development team to support change management, digital development, staff training etc. in the move to a fully electronic patient record.

Personal and People Management and Development

Participate in appropriate professional development activities. The post holder is expected to take responsibility for continuing self-development of competence.

Line manage and develop the matrons and lead nurses (plus any other direct reports) and undertake their appraisals including setting and monitoring of objectives.

Work strategically with the Chief Nurse to meet the national nursing agenda and professional guidelines.

Work to assure the most productive recruitment and deployment of skill-mix across teams.

Ensure an effective recruitment and retention strategy is in place, supporting initiatives to improve the quality of working lives and staff wellbeing.

Respond to feedback from the annual staff survey and implement a divisional response, acting where staff raise concerns.

Participate in the Trust senior manager on call rota.

Act as a role model and promote and carry out duties and responsibilities regarding the Trusts Equality and Diversity policy including conducting equality impact assessments on nursing policy and/or service changes.

Support the implementation of the Trusts Equality, Diversity, and Inclusion plan across the divisional nursing teams.

Chair or otherwise contribute to disciplinary hearings and processes as required.

Management Take responsibility for the divisional nursing budget, establishing, maintaining and monitoring financial controls to ensure the most cost-effective use of the budget and achievement of cost improvements targets.

Work with the Divisional Manager and Divisional Director in monitoring the outputs of division performance, with particular focus on the management of nursing.

Ensure that managers and those with responsibility for budgets understand SFIs, the financial system and how to monitor and manage all budgetary resources with particular emphasis on the management of bank and agency staff and overseeing of safe cost-effective rostering.

Person Specification

Qualifications

Essential

  • Current professional registration (NMC/HCPC)
  • First Level Degree relevant to healthcare
  • Master's degree or equivalent
  • Teaching/mentoring qualification
  • Leadership or management programme/qualification

Desirable

  • PG Cert: Clinical Ophthalmic Practice or equivalent

Experience

Essential

  • Substantial experience in a senior nursing management role with experience of managing clinical teams.
  • Proven experience of staff management, employment issues
  • Evidence of managing complex resource issues (human and financial) and budget management responsibilities
  • Evidence of continuing professional development
  • Experience of developing and leading in Clinical audit and research
  • Experience of patient involvement and improving patient experience
  • Experience of complaints management and resolution
  • Experience of dealing with difficult situations and conflict

Desirable

  • Experience of working in an ophthalmic unit.
  • Experience of working in an ophthalmology theatre environment

Knowledge

Essential

  • Good insight in to current and professional issues
  • Local and national health policy and the wider health economy
Person Specification

Qualifications

Essential

  • Current professional registration (NMC/HCPC)
  • First Level Degree relevant to healthcare
  • Master's degree or equivalent
  • Teaching/mentoring qualification
  • Leadership or management programme/qualification

Desirable

  • PG Cert: Clinical Ophthalmic Practice or equivalent

Experience

Essential

  • Substantial experience in a senior nursing management role with experience of managing clinical teams.
  • Proven experience of staff management, employment issues
  • Evidence of managing complex resource issues (human and financial) and budget management responsibilities
  • Evidence of continuing professional development
  • Experience of developing and leading in Clinical audit and research
  • Experience of patient involvement and improving patient experience
  • Experience of complaints management and resolution
  • Experience of dealing with difficult situations and conflict

Desirable

  • Experience of working in an ophthalmic unit.
  • Experience of working in an ophthalmology theatre environment

Knowledge

Essential

  • Good insight in to current and professional issues
  • Local and national health policy and the wider health economy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

London

EC1V 2PD


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

London

EC1V 2PD


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Divisional Manager - City Road

Victoria Banks

ralitza.ivantcheva1@nhs.net

Details

Date posted

05 December 2023

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,163 to £88,884 a year Per Annum, Including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

273-DC-0274

Job locations

City Road

London

EC1V 2PD


Supporting documents

Privacy notice

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