Job summary
An exciting opportunity has arisen for a Team Leader to join the Specialist Surgery Team within the Division of Surgery and Cancer (Breast and Vascular Service).
The successful candidate will provide a vital and dynamic team leader role primarily in the Breast and Vascular Service but will assist when required the Urology Service. You will manage and develop a responsive administration service having responsibility for the day to day management of the admin teams, including annual appraisals, annual leave, sickness management and adherence to Trust HR policies and procedures.
There will also be a requirement on occasion to work at Bassetlaw Hospital.
The successful candidate will be enthusiastic about the challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines. You will be a highly motivated individual, with the ability to motivate and influence others, suggest and implement ideas to improve team performance and efficiency and will have excellent communication skills.
Main duties of the job
Effective and timely management of referrals, appointments and monitoring capacity and demand, using clinic utilisation reports to ensure efficient use of clinical capacity, having close liaison with the PAS team
Working with clinical and admin teams to ensure theatre lists are fully utilised
To provide support to clinical/admin teams to facilitate active tracking and tracing of the patient tracker list (PTL) ensuring all actions are undertaken, escalating to the Service Manager any potential breaches or blockages.
Promoting data quality processes and a right first time approach
Responsible for day to day line management of clinical administration staff to include but not limited to: approving timesheets, recruitment and selection, to ensure working environments comply with health & safety legislation, staff inductions, annual leave and general day to day staff management as needed.
To motivate colleagues and champion service improvement for the division.
About us
Doncaster & Bassetlaw NHS FT is one of Yorkshire's Leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas. Our services are based over three main hospital sites employing over 6,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, so whether you spend just one year or fifty with us, it's our pledge to help youDevelop,BelongandThrive,Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).o Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Knowledge & Experience
Essential
- Experience and knowledge of administrative and organisational policies and management information system
- Experience of data quality management and awareness of 'Right First Time'
- Experience of working in a pressured busy environment with supervisory responsibilities
- Ability to work to and promote Standard operating procedures / performance targets
- Demonstrable working knowledge of Microsoft packages including Word and Excel
- Supervisory or management experience
- Previous RTT / PTL Validation and management experience
Desirable
- Previous waiting list experience
Qualifications & Training
Essential
- Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification or relevant experience
- RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification
- Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills
Personal Attributes & Skills
Essential
- Effective communication skills
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Logical thinker, who is confident to share views
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
- Ability to work under pressure to meet tight deadlines in a busy environment
Desirable
- Experience of managing teams of staff
- Customer care experience or qualification
- Handling difficult situations training
Person Specification
Knowledge & Experience
Essential
- Experience and knowledge of administrative and organisational policies and management information system
- Experience of data quality management and awareness of 'Right First Time'
- Experience of working in a pressured busy environment with supervisory responsibilities
- Ability to work to and promote Standard operating procedures / performance targets
- Demonstrable working knowledge of Microsoft packages including Word and Excel
- Supervisory or management experience
- Previous RTT / PTL Validation and management experience
Desirable
- Previous waiting list experience
Qualifications & Training
Essential
- Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification or relevant experience
- RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification
- Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills
Personal Attributes & Skills
Essential
- Effective communication skills
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Logical thinker, who is confident to share views
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
- Ability to work under pressure to meet tight deadlines in a busy environment
Desirable
- Experience of managing teams of staff
- Customer care experience or qualification
- Handling difficult situations training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
