Waiting List Co-ordinator - Clinical Therapies

Job summary

This is an exciting opportunity to join the Clinical Therapies Administration Team . We require an enthusiastic and committed individual to provide administration support at Retford Primary Care Centre.

Essentially, the post holder will need to have experience in dealing with patients on a waiting list, have a minimum of 3 GCSE's including English and Maths at Grace C or above or equivalent qualifications or experience as well as excellent keyboard skills.

Duties will include the responsibility for the organisation of a small Administration Team. Communicating with relevant Therapy staff in respect of outpatient rotas and waiting lists is a key duty, along with completing and maintaining the accuracy of waiting lists and planning patient activity to minimise waiting times, ensuring the best use of resources.

Post is based at Retford Primary Care Centre but travel across sites may be required.

Main duties of the job

• Monitoring waiting lists and ensuring they are accurate and complete.
• Ensuring that Trust waiting time targets are achieved.
• Ensure patients are informed in a timely manner of any cancellations or changes to planned attendance / appointments.
• Use PAS , System One and other clinical systems to record and examine information about patients in order to maintain data quality on the system.
• Set up therapy waiting lists and patient notifications on PAS and other clinical systems.
• Print out System One, CaMIS and other clinical systems reports in relation to waiting lists, expected outpatients and other waiting list related summaries.
• Maintain a record of clinical staff absences to ensure that Outpatients Clinics are booked appropriately.
• Liaise with relevant staff and departments in respect of Clinics.
• Handle internal and external telephone calls to the department in a professional and helpful manner .

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.