Job summary
A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.
The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.
Working with a team of highly committed staff, to provide a first class and effective Team Leader service within Radiology.
Main duties of the job
To lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality performance targets.
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Main duties of the job
- The post holder will lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality and performance targets.
- The post holder will be responsible for day to day management of administrative teams, Duties will include staff rostering, annual appraisals, annual leave and sickness management and monitoring, ensuring application and adherence to Trust HR policies and procedures.
- The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge.
- The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment Patient Access Policy and underpinning Standard Operating Procedures (SOPs).
- The post holder will support the development of a standardised and consistent service delivery model across the Division.
- This will require formation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Knowledge and Experience
Essential
- Experience and knowledge of a range of administrative and organisational policies and management information systems
- Experience of data quality management and awareness of 'Right First Time'
- Experience of working in a pressured busy environment with supervisory responsibilities
- Supervisory or management experience
- Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways
- Ability to work and promote Standard operating procedures / performance targets
- Previous RTT / PTL validation and management experience
Desirable
- Previous waiting list experience
Qualifications / Training
Essential
- Minimum of 3 GCSE's including English and Maths at Grade C or above or suitable equivalent qualification or equivalent experience
- RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification or equivalent experience
- Proven competence in using admin and clinical systems e.g. PAS / MS Word / Excel / Outlook with excellent typing / keyboard skills
Personal Attributes & Skills
Essential
- Effective communication skills
- Adaptable approach to dealing with staff
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Commitment to continuing personal & professional development
- Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
- Excellent time management and prioritising skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Exercise good judgement, use own initiative
Desirable
- Experience of managing teams of staff
- Customer care experience or qualification
- Handling difficult situations training
Person Specification
Knowledge and Experience
Essential
- Experience and knowledge of a range of administrative and organisational policies and management information systems
- Experience of data quality management and awareness of 'Right First Time'
- Experience of working in a pressured busy environment with supervisory responsibilities
- Supervisory or management experience
- Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways
- Ability to work and promote Standard operating procedures / performance targets
- Previous RTT / PTL validation and management experience
Desirable
- Previous waiting list experience
Qualifications / Training
Essential
- Minimum of 3 GCSE's including English and Maths at Grade C or above or suitable equivalent qualification or equivalent experience
- RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification or equivalent experience
- Proven competence in using admin and clinical systems e.g. PAS / MS Word / Excel / Outlook with excellent typing / keyboard skills
Personal Attributes & Skills
Essential
- Effective communication skills
- Adaptable approach to dealing with staff
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Commitment to continuing personal & professional development
- Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
- Excellent time management and prioritising skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Exercise good judgement, use own initiative
Desirable
- Experience of managing teams of staff
- Customer care experience or qualification
- Handling difficult situations training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
