Patient Flow Coordinator

Doncaster & Bassetlaw Teaching Hospitals NHS FT

The closing date is 14 May 2025

Job summary

You will be required to cover the 7 day rota which will include; days, evenings, weekends and bank holidays on a rotational basis. Cross site working will also be required.

An exciting opportunity has arisen for the role of Patient Flow Co-ordinator in the Clinical Site Team .

The purpose of the Flow Co-ordinator's role is to ensure that patients have a seamless journey and discharge and that the patient's pathway is effectively managed across site.

We are looking for a motivated and enthusiastic individual to join our dynamic team to contribute to high quality patient experience. You will play a pivotal role in supporting the Ward managers and Matrons to support patient pathways from admission to discharge/ transfer.

We are looking for a, caring and compassionate person who would like to make a difference to our complex patient group.

Main duties of the job

The flow coordinator is responsible for liaising with the Emergency Department, Clinical Site Team and other Flow Co-ordinators and receiving areas to ensure effective communication regarding capacity is maintained and appropriate early escalation is facilitated.

It is desirable that the applicant has recent experience in a health environment. The applicant must be computer literate have GCSE English or equivalent. Good communication skills are essential and ability to work with a multi-professional teams. The applicant must be able to work flexibly and prioritise workload effectively, and use own initiative in certain work related issues.

Applicants will be required to work across both sites, Doncaster and Bassetlaw Sites.

Monday to Sunday - working hours 08:00-20:30.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

272-7103668

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

Essential

  • GCSE English grade C/4 or equivalent

Desirable

  • Recognised typing qualification Computer skills

Knowledge & Experience

Essential

  • Recent experience in health environment
  • Must be computer literate

Desirable

  • Knowledge of electronic patient data systems
  • Knowledge of medical terminology

Personal Attributes & Skills

Essential

  • Good communication skills.
  • Possess and display tact and diplomacy where appropriate.
  • Ability to communicate with a multi-professional team.
  • To be able to use own initiative in certain work related issues.
  • To be able to work flexibly and prioritise workload effectively

Desirable

  • Able to influence senior staff.
Person Specification

Qualifications & Training

Essential

  • GCSE English grade C/4 or equivalent

Desirable

  • Recognised typing qualification Computer skills

Knowledge & Experience

Essential

  • Recent experience in health environment
  • Must be computer literate

Desirable

  • Knowledge of electronic patient data systems
  • Knowledge of medical terminology

Personal Attributes & Skills

Essential

  • Good communication skills.
  • Possess and display tact and diplomacy where appropriate.
  • Ability to communicate with a multi-professional team.
  • To be able to use own initiative in certain work related issues.
  • To be able to work flexibly and prioritise workload effectively

Desirable

  • Able to influence senior staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Site Manager

Charlotte Johnson

c.johnson@nhs.net

01909572258

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

272-7103668

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Supporting documents

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