Doncaster & Bassetlaw Teaching Hospitals NHS FT

Medical Secretary - Renal

Information:

This job is now closed

Job summary

The post holder will contribute to the day to day provision of secretarial support to designated Consultants as well as working within the team.

Provide a comprehensive range of secretarial duties: clinical correspondence, general letters, all admin duties including phone and post, oversee their Consultants PTL.

Main duties of the job

The Post holder will provide an effective and efficient support service to clinical teams, ensuring robust systems and processes are in place for overall administrative oversight and management of the patient pathway. This will include achievement of waiting times targets through validation and education, promoting a "Right First Time" culture.

The post holder will be responsible for checking, monitoring and progressing all aspects of the patient pathway taking a cross cutting approach in line with clinical instruction and in accordance with national and local waiting times, liaising directly with the consultant and delegated members of the consultant team, using information reports to assist.

About us

We are because:

  • We always put the patient first
  • Everyone counts - we treat each other with courtesy, honesty, respect and dignity
  • Committed to quality and continuously improving patient experience
  • Always caring and compassionate
  • Responsible and accountable for our actions - taking pride in our work
  • Encouraging and valuing our diverse staff and rewarding ability and innovation

Details

Date posted

25 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-5494640

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Job description

Job responsibilities

Oversee all aspects of the patient pathway liaising as appropriate with other members of the clinical administration team for timely and accurate system recording, in line with clinical instruction and with national and local waiting time targets.

Use information reports/Patient Target List (PTL) to perform appropriate checks and co-ordinate next appointments/activities in line with clinical instruction/local/national agreed waiting times, working closely with consultants and delegated members of team to manage capacity effectively.

Undertake appropriate checks to ensure all clinical outcomes have been recorded correctly and timely on the PAS system, taking corrective action when required via agreed standard operating procedures.

Ensure all results/correspondence/equipment is made available for clinical activities

For full details please see the attached job description and person specification.

Job description

Job responsibilities

Oversee all aspects of the patient pathway liaising as appropriate with other members of the clinical administration team for timely and accurate system recording, in line with clinical instruction and with national and local waiting time targets.

Use information reports/Patient Target List (PTL) to perform appropriate checks and co-ordinate next appointments/activities in line with clinical instruction/local/national agreed waiting times, working closely with consultants and delegated members of team to manage capacity effectively.

Undertake appropriate checks to ensure all clinical outcomes have been recorded correctly and timely on the PAS system, taking corrective action when required via agreed standard operating procedures.

Ensure all results/correspondence/equipment is made available for clinical activities

For full details please see the attached job description and person specification.

Person Specification

Qualifications

Essential

  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent
  • RSA III or equivalent level typing qualification
  • ECDL or Equivalent

Desirable

  • NVQ Level 3 Admin and Clerical
  • Business Administration Level 2 Apprenticeship
  • Ability to initiate and coordinate change to own working practices for service improvement.

Interpersonal Skills

Essential

  • Ability to assimilate new practices and knowledge
  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Proactive, self-motivated and with a positive approach to work
  • Flexible and adaptable, able to take direction and instruction from others
  • Trustworthy, punctual and reliable

Desirable

  • Evidence of liaising with more than one discipline

Organisational Skills

Essential

  • A methodical and organised approach to work
  • Excellent verbal and written communication skills
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
  • Good Time management skills

Experience

Essential

  • Previous experience working in a clerical/administrative role
  • Able to provide accurate information independently
  • Computer literate incl. Microsoft Outlook, Word, Excel
  • Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment

Desirable

  • Good knowledge of speciality specific patient pathways
  • Thorough knowledge of health care system and processes
  • Experience of working in a Health Care setting in clinical administration role
Person Specification

Qualifications

Essential

  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent
  • RSA III or equivalent level typing qualification
  • ECDL or Equivalent

Desirable

  • NVQ Level 3 Admin and Clerical
  • Business Administration Level 2 Apprenticeship
  • Ability to initiate and coordinate change to own working practices for service improvement.

Interpersonal Skills

Essential

  • Ability to assimilate new practices and knowledge
  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Proactive, self-motivated and with a positive approach to work
  • Flexible and adaptable, able to take direction and instruction from others
  • Trustworthy, punctual and reliable

Desirable

  • Evidence of liaising with more than one discipline

Organisational Skills

Essential

  • A methodical and organised approach to work
  • Excellent verbal and written communication skills
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
  • Good Time management skills

Experience

Essential

  • Previous experience working in a clerical/administrative role
  • Able to provide accurate information independently
  • Computer literate incl. Microsoft Outlook, Word, Excel
  • Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment

Desirable

  • Good knowledge of speciality specific patient pathways
  • Thorough knowledge of health care system and processes
  • Experience of working in a Health Care setting in clinical administration role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Renal Systems and Admin Manager

Heather Radford

heather.radford@nhs.net

01302642718

Details

Date posted

25 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-5494640

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Supporting documents

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