Job summary
An exciting opportunity has arisen to join the Connect Team to support an 18 month 'Thrive' programme focused on maximizing the utilisation of our Epic EPR system, across multiple clinical specialities, within GOSH.
GOSH is one of the most digitally advanced Trusts in the UK and in Europe, accredited with the first HIMSS level 7 Hospital in Europe for Outpatients. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easyto-use systems that provide staff and patients with access to the right information, in the right place, at the right time.
To help us to achieve this vision, we are embarking on an accelerated programme across 18 months ensuring that our clinical and administrative staff are supported to maximise the use of our Epic EPR. This role will have the responsibility for ensuring all the specialities receive their designated 'Thrive' sprint involving observations, configuration and individualised training in a timely way organising resources across the wider team as required.
Reporting to the Thrive Programme manager and working with our EPR training lead you will jointly lead a team of analysts and trainers to deliver the speciality sprints maximizing the use of Epic. This post will require organisation coordination and providing a point of escalation for arising issues across the team. Technical knowledge of the Epic applications would be desirable.
Main duties of the job
The successful candidate must have a strong track record in rolling out EPR's and supporting optimisation. It would be desirable for the candidate to have experience of Scrum methodology and Epic configuration in any application.
You will be able to demonstrate expert knowledge and experience of support the optimisation of an EPR through the efficient deployment of configuration and personalised training working with a variety of stakeholders across the Trusts.
You should be experienced in managing projects, or areas within complex working environments and supporting change programmes. You will be expected to present highly complex build work (EPR software) in an easy-to-understand format to individuals and/or large groups of Programme and/or Trust staff, including at senior and director level. Much of this work requires close collaborative and co-ordinated working with a range of colleagues across the Trusts, including the Connect EPR team, and with EPR supplier Epic.
Post-pandemic our team will continue to work flexibly with a combination of remote and office based working days.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and Understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity, and Inclusion in the Workplace
Academic / Professional qualifications / training
Essential
- Educated to degree level or equivalent experience
- Maths and English GCSE grade C or above or equivalent qualification
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
Desirable
- IT qualification in MS office or equivalent experience
- PRINCE 2 Foundation level
- Epic Certification
- Lean 'Scrum' Methodology Qualification
Experience/Knowledge
Essential
- Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
- Previous NHS experience
- Previous experience in implementing and optimising an EPR system Knowledge of medical terminology
- Experience of supervising or line-managing staff, including contributing to or performing appraisals
- Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures
- Experience of supporting change management
Desirable
- Understanding of Information Governance
- Experience of Epic configuration
Skills/Abilities
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to lead meetings, resolve conflicts, maintain issue lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Desirable
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and other senior managers
- Ability to present and argue a case confidently and persuasively
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and Understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity, and Inclusion in the Workplace
Academic / Professional qualifications / training
Essential
- Educated to degree level or equivalent experience
- Maths and English GCSE grade C or above or equivalent qualification
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
Desirable
- IT qualification in MS office or equivalent experience
- PRINCE 2 Foundation level
- Epic Certification
- Lean 'Scrum' Methodology Qualification
Experience/Knowledge
Essential
- Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
- Previous NHS experience
- Previous experience in implementing and optimising an EPR system Knowledge of medical terminology
- Experience of supervising or line-managing staff, including contributing to or performing appraisals
- Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures
- Experience of supporting change management
Desirable
- Understanding of Information Governance
- Experience of Epic configuration
Skills/Abilities
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to lead meetings, resolve conflicts, maintain issue lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Desirable
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and other senior managers
- Ability to present and argue a case confidently and persuasively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
