Job summary
Great Ormond Street Hospital's Leopard ward are recruiting a full time HousekeeperThe housekeepers are managed by Ward Sisters, supported by a team of staff nurses who provide care to children, maintaining close links with other members of the Multidisciplinary Team including the medical team, Psychologists, Physiotherapists, Occupational Therapists and Clinical Nurse Specialists.
Main duties of the job
The post holders will be responsible for the co-ordination of services provided by the Estates & Facilities Division, working closely with contractors and support service departments, and will monitor quality standards related to these services, report deficiencies and take appropriate action.
The teams are enthusiastic, motivated, friendly and deliver family centred care. The Housekeeper post is designed to help maintain a high standard of family centred care by being an integral part of a ward team providing a safe and suitable environment for the recovery of the children cared for on the unit.
The role is fundamental to the efficient, high standard care provided on the unit and is a valuable part of the large nursing team. The role will involve limited direct patient care, whilst supporting those who provide direct care.
About us
Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world-class care to children and young people with rare, complex and difficult-to-treat conditions.
Together with our research partner, the UCL Great Ormond Street Institute of Child Health, we form the UK's only academic Biomedical Research Centre specialising in paediatrics.
Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site.
We believe our people are the head, the heart, the hands and the face of GOSH. Being part of our team is incredibly rewarding and you will be doing something extraordinary to the lives of the children and young people we care for.
GOSH is a challenging, complex and inspiring place to work. Each and every day our people come together to support each other to deliver excellent patient care, often working to help our patients and their families navigate through demanding processes and difficult decisions.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
Our always values
Essential
- Our always values
- Experience of working as part of a diverse team.
- Experience of contributing to an inclusive workplace culture.
Skills and abilities
Essential
- Ability to follow instructions
- Excellent communication skills (oral and written)
- Ability to multi-task effectively
- Ability to remain calm under pressure
- Able to prioritise and use initiative
- Ability to develop good rapport with staff, families and patients
- Basic computer skills
- Excellent customer service skills
- Ability to work within a multi-disciplinary team
Education, training and qualifications
Essential
- GCSE or equivalent in English and Maths
Desirable
- Basic Food Hygiene Certificate
- NVQ Level 2 in a relevant subject
Knowledge & Experience
Essential
- Previous experience of customer care in hotel services/hospitals/residential homes/schools
- Experience of working in a busy environment
- Experience in dealing with complaints, incidents and problem solving
- Knowledge and understanding of different cultural needs
- Knowledge of good health and safety practice
- Accountability - takes responsibility for own actions and promotes good team working
Desirable
- Experience of working in a food-based industry
- Knowledge of basic practices that would prevent the risk of fire
- Openness - shares information and good practice appropriately
- Mutual respect - treats others with respect
Person Specification
Our always values
Essential
- Our always values
- Experience of working as part of a diverse team.
- Experience of contributing to an inclusive workplace culture.
Skills and abilities
Essential
- Ability to follow instructions
- Excellent communication skills (oral and written)
- Ability to multi-task effectively
- Ability to remain calm under pressure
- Able to prioritise and use initiative
- Ability to develop good rapport with staff, families and patients
- Basic computer skills
- Excellent customer service skills
- Ability to work within a multi-disciplinary team
Education, training and qualifications
Essential
- GCSE or equivalent in English and Maths
Desirable
- Basic Food Hygiene Certificate
- NVQ Level 2 in a relevant subject
Knowledge & Experience
Essential
- Previous experience of customer care in hotel services/hospitals/residential homes/schools
- Experience of working in a busy environment
- Experience in dealing with complaints, incidents and problem solving
- Knowledge and understanding of different cultural needs
- Knowledge of good health and safety practice
- Accountability - takes responsibility for own actions and promotes good team working
Desirable
- Experience of working in a food-based industry
- Knowledge of basic practices that would prevent the risk of fire
- Openness - shares information and good practice appropriately
- Mutual respect - treats others with respect
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital
Great Ormond Street
London
WC1N3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
