Job summary
An exciting opportunity has arisen within Theatres to work with the administrative team. You will be part of a small team and will be required to provide a high quality administrative service, contributing to the efficient running of theatres.
The job is highly varied and rewarding. The successful applicant will working within a dedicated team, acting as a focal point for all who visit the theatres department. The successful applicant will also play a critical role in developing and maintaining the theatre list template.
You will need to be a strong team player, with excellent communication skills and committed to providing the highest possible standard of service to our patients, families and to both our internal and external colleagues.
Main duties of the job
Clerical Responsibilities
- Welcomes patients, staff and visitors in a friendly manner to the Theatre department, ensuring that patients time of arrival is documented.
- Accurately book patients into the department, confirming all identification and personal details are correct, updating EPIC with any changes to patient details.
Administrative Responsibilities
- Be responsible for the routine upkeep of the photocopier and printers, dealing with maintenance needs as necessary.
- Take responsibility for the preparation and production of daily operating theatre lists by ensuring that all patient and operation details have been correctly inputted onto EPIC.
- To ensure that all patients tracking is complete on EPIC and ensure that any missing data is captured in a timely manner.
- Take minutes and circulate agendas for the Risk Action Group and Theatres Users Group meetings
Scheduling Responsibilities
- Assist the Theatre Scheduler in the collation and maintenance of the theatre schedule, allowing for the cancellation and re-allocation of theatre sessions in accordance with 6-4-2.
- Assist the Theatre Scheduler with the collation and maintenance of WLI enquiries and organisation of staffing alongside the theatre and anaesthetic teams.
- Assist the Theatre Scheduler in the review and management of the EPIC Unposted Logs report, ensuring that entries on this report are investigated and cleared in a timely manner.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Educated to GCSE or equivalent level, with at least A* - C in English and Maths
Desirable
- Administration Qualification (Apprenticeship/NVQ)
Experience/Knowledge
Essential
- Previous experience covering reception areas or in a similar customer service role
- Understanding of and commitment to the need for confidentiality
Desirable
- Experience working the NHS or similar health & social care setting
- Experience of data entry
- Experience working with electronic patient record systems (e.g EPIC)
- Experience of managing challenging situations with patients and their families/carers
- Familiarity with medical terminology
Skills/Abilities
Essential
- Computer literacy skills - ability to use Microsoft Office including Word, Excel and Outlook
- Proven ability to work as part of a team including clinical and non-clinical staff, maintaining excellent working relationships
- Ability to complete tasks that require concentration whilst dealing with interruptions
- Ability to effectively communicate with all staff in a multidisciplinary setting
- Ability to communicate with people from a diverse background with varying learning abilities
- Ability to work as a team player
- Excellent verbal & non-verbal communications skills and telephone manner
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Educated to GCSE or equivalent level, with at least A* - C in English and Maths
Desirable
- Administration Qualification (Apprenticeship/NVQ)
Experience/Knowledge
Essential
- Previous experience covering reception areas or in a similar customer service role
- Understanding of and commitment to the need for confidentiality
Desirable
- Experience working the NHS or similar health & social care setting
- Experience of data entry
- Experience working with electronic patient record systems (e.g EPIC)
- Experience of managing challenging situations with patients and their families/carers
- Familiarity with medical terminology
Skills/Abilities
Essential
- Computer literacy skills - ability to use Microsoft Office including Word, Excel and Outlook
- Proven ability to work as part of a team including clinical and non-clinical staff, maintaining excellent working relationships
- Ability to complete tasks that require concentration whilst dealing with interruptions
- Ability to effectively communicate with all staff in a multidisciplinary setting
- Ability to communicate with people from a diverse background with varying learning abilities
- Ability to work as a team player
- Excellent verbal & non-verbal communications skills and telephone manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
