Job summary
Service Manager- 12 month fixed term contract
Great Ormond Street Hospital (GOSH), a leader in paediatric healthcare, invites applications for a Service Manager in the Heart and Lung directorate, on a 1-year fixed term maternity cover.
This vital role centres around strategic and operational management, ensuring excellent service delivery in line with GOSH's values and standards.
Main duties of the job
- Operational management of the Heart and Lung directorate.
- Ensuring patient-focused, high-quality service delivery.
- Financial and staff management within the directorate.
- Promoting continuous improvement and innovation in paediatric care.
The successful candidate will have:
- Significant experience in NHS operational management.
- Exceptional leadership qualities, with a focus on inclusivity and team development.
- Good communication skills and possess the ability to work on their own initiative.
- The ability to role model the GOSH Always Values.
Join us in this rewarding role, contributing to our mission of transforming paediatric healthcare. You will be part of a world-renowned institution, making a significant impact on the lives of children and their families, while growing professionally in a supportive and dynamic environment.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
GOSH Values
Essential
- Our Always values oAlways welcoming oAlways helpful oAlways expert oAlways one team
Academic/Professional qualification/Training
Essential
- Degree or equivalent level of experience
- Post graduate management qualification or equivalent level of study
- Evidence of continuing professional development
- Project Management Qualifications
Experince and Knowledge
Essential
- Extensive healthcare experience
- NHS Operational Management experience or equivalent experience
- Experience in business and strategic planning and the interpretation of NHS and service policy to support proposals
- Experience of contributing towards business case development and an understanding of the key requirements of a business case proposal
- Experience of managing a budget
- Wide knowledge of issues facing the NHS, acute services and policy direction
- Knowledge of performance management including budget management (income expenditure), activity and key performance standards
Skills and Abilities
Essential
- Ability to analyse, interpret and present complex data/ information
- Ability to handle complex, sensitive or contentious information during discussion with individual or groups
- Oral, written and presentation skills to a level that supports the key delivery areas of the role
- Project management skills
- Computer skills, including the use of word processing, spreadsheets, email and the use of NHS computer systems
- Demonstrates leadership ability and the ability to work as a member of a team
Person Specification
GOSH Values
Essential
- Our Always values oAlways welcoming oAlways helpful oAlways expert oAlways one team
Academic/Professional qualification/Training
Essential
- Degree or equivalent level of experience
- Post graduate management qualification or equivalent level of study
- Evidence of continuing professional development
- Project Management Qualifications
Experince and Knowledge
Essential
- Extensive healthcare experience
- NHS Operational Management experience or equivalent experience
- Experience in business and strategic planning and the interpretation of NHS and service policy to support proposals
- Experience of contributing towards business case development and an understanding of the key requirements of a business case proposal
- Experience of managing a budget
- Wide knowledge of issues facing the NHS, acute services and policy direction
- Knowledge of performance management including budget management (income expenditure), activity and key performance standards
Skills and Abilities
Essential
- Ability to analyse, interpret and present complex data/ information
- Ability to handle complex, sensitive or contentious information during discussion with individual or groups
- Oral, written and presentation skills to a level that supports the key delivery areas of the role
- Project management skills
- Computer skills, including the use of word processing, spreadsheets, email and the use of NHS computer systems
- Demonstrates leadership ability and the ability to work as a member of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
