Job summary
An exciting opportunity has arisen within the Spinal surgery department to work with the administrative team. You will be part of a small team and will be required to provide high quality administrative support to contribute to the efficient running of our service.
The post is required to cover 12 months maternity cover. The job is varied and rewarding. The successful applicant will be working within a dedicated team, who are dedicated to organising and arranging the anaesthetic department.
You will need to be a strong team player, with excellent communication skills and committed to providing the highest possible standard of service to our patients, families and to both our internal and external colleagues.
You will be based in the Spinal Surgery department on a daily basis. You will work along side the Spinal Surgery admin team along with a variety of clinical, medical and administrative colleagues across the Trust, and will be responsible for providing comprehensive administrative support including organising clinic, minuting meetings and providing cover for the Admissions team.
Main duties of the job
- To manage the junior doctor teaching sessions on behalf of the College Tutors
- Support the chair(s) of the teaching session by preparing a programme and send to chair(s) for approving.
- Prepare feedback forms and register. After teaching session type completed feedback forms and forward on to Chair of teaching session for their records.
- Providing cover in instances of absence such that there is robust administration of annual, special, maternity and study leave. Such support is given to the college tutors who have ultimate management responsibility to ensure these do not exceed defined quotas
- Update junior doctor rotations lists for consultants and the department and ensure that the rotations lists are correct
- To take the lead in the management of the yearly consultant appraisals.
- To be the first point of contact regarding consultant appraisals for the department and dealing with any issues.
- To be responsible for running and managing the consultant leave system, working closely with the rota consultant co-ordinator
- Adhere to the department guidelines for booking all consultant leave
- To run and manage the monthly consultant meetings on behalf of the Head of the unit.
- To work closely with the Anaesthetic Department Treasurer managing 3 accounts and 1 department external account which, supports education run by the department for National and International meetings.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person Specification
Our always values
Essential
Academic/Professional qualification/Training
Essential
- Education to A-level standard or NVQ/Diploma at Level 3 or Level 3 Apprenticeship qualification or Previous experience in a similar role
- Demonstrate evidence of commitment to professional development
Desirable
Experience/Knowledge
Essential
- Previous experience of administration
- High quality customer service skills
Desirable
- Knowledge of Managing Electronic Patient Records (EPIC)
- Previous experience in a clinical medical setting
- Experience of patient contact
Skills/Abilities
Essential
- To have specialist knowledge and use judgement to provide useful advice to colleagues and/or patients and families.
- Excellent written and verbal communication skills
- Confident using ICT skills including Microsoft Outlook, Word, Excel
- Polite and informative telephone etiquette
- Able to provide excellent customer service; welcoming and helpful in person when dealing with colleagues across the organisation and /or patients and families
- Able to use empathy and emotional intelligence when dealing with difficult situations
- Excellent diary management skills
- Understands the importance of confidentiality and takes responsibility for protecting confidential information.
- Able to follow various complex procedures and practices with attention to detail
- Able to work as an effective team player.
- Able to work independently, with minimal supervision, to meet deadlines
- Strong problem-solving skills
- To have specialist knowledge and use judgement to provide useful advice to colleagues and/or patients and families.
- Ability to maintain a professional attitude in a pressurised environment
Person Specification
Our always values
Essential
Academic/Professional qualification/Training
Essential
- Education to A-level standard or NVQ/Diploma at Level 3 or Level 3 Apprenticeship qualification or Previous experience in a similar role
- Demonstrate evidence of commitment to professional development
Desirable
Experience/Knowledge
Essential
- Previous experience of administration
- High quality customer service skills
Desirable
- Knowledge of Managing Electronic Patient Records (EPIC)
- Previous experience in a clinical medical setting
- Experience of patient contact
Skills/Abilities
Essential
- To have specialist knowledge and use judgement to provide useful advice to colleagues and/or patients and families.
- Excellent written and verbal communication skills
- Confident using ICT skills including Microsoft Outlook, Word, Excel
- Polite and informative telephone etiquette
- Able to provide excellent customer service; welcoming and helpful in person when dealing with colleagues across the organisation and /or patients and families
- Able to use empathy and emotional intelligence when dealing with difficult situations
- Excellent diary management skills
- Understands the importance of confidentiality and takes responsibility for protecting confidential information.
- Able to follow various complex procedures and practices with attention to detail
- Able to work as an effective team player.
- Able to work independently, with minimal supervision, to meet deadlines
- Strong problem-solving skills
- To have specialist knowledge and use judgement to provide useful advice to colleagues and/or patients and families.
- Ability to maintain a professional attitude in a pressurised environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Children's Hospital NHS Foundation Trust
Great Ormond Street Hospital
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
