Job summary
We are seeking a skilled and compassionate individual to join the new NHS Children and Young People's Gender Service (London) in the role of General Manager.
The post holder will work closely with the Clinical Director and Clinical Lead in ensuring that a safe and effective service to children and young people is always delivered, in line with national agreed standards, ensuring effective and efficient use of resources.
The post holder will provide leadership and line management support to the management and administrative team and provide support to the wider multi-disciplinary team. The post offers opportunities to develop leadership skills by enabling you to take a key role in a number of exciting service development initiatives.
This role is a full-time role for 37.5 hours per week, Monday-Friday.
For further information, please contact: gsrecruitment@gosh.nhs.uk
Main duties of the job
A new clinical pathway has been developed, based on the recommendations of The Cass Review Interim Report, the NHS England interim service specification, and the expertise of many clinicians from across the Northern and Southern Hubs. The service will be delivered by a wide multi-disciplinary team including paediatricians, mental health practitioners, youth workers, nurses, speech and language therapists and occupational therapists. Who patients see will be dependent on the support and care they need.
Children and young people will receive an in-depth assessment of their needs,and a care plan will be developed with them and, if needed, those supporting them. Children and young people may be offered a range of care interventions such astherapy, family therapy,physical healthsupport, or mental health supportfor any identified difficulties they may want help with. Theteam will also liaise with health professionals in local services nearer to the child or young person.
It is expected that the NHS Children and Young People's Gender Service will continue to change and evolve as more learning, research and evidence is developed in this area, and therefore we would encourage applications from individuals with a passion for service evaluation and improvement.
About us
Following the recommendations of The Cass Review Interim Report, two new nationally networked services led by specialist children's tertiary care providers are being established. The Southern Hub, based in London, is delivered by a partnership of Evelina London Children's Hospital (part of Guy's and St Thomas' NHS Foundation Trust), Great Ormond Street Hospital and the South London and Maudsley NHS Foundation Trust.
The Northern Hub is delivered by a partnershipof Alder Hey Children's NHS Foundation Trust and the Royal Manchester Children's Hospital (part of Manchester University NHS Foundation Trust). This role is based in the Southern Hub.
We are committed to promoting an environment that embraces diversity and promotes equality of opportunity. We would like all our families and staff to feel valued and respected because we try to understand and provide for their individual needs.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person Specification
Academic/Professional qualification/Training
Essential
- Education to degree level or equivalent
- Higher professional or management degree (Masters Level) or equivalent knowledge acquired by experience.
- Evidence of continuing professional development including regular attendance on internal and external study programmes.
Experience/Knowledge
Essential
- Knowledge and understanding of a range of issues across the NHS and NHS patient agenda, including the key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Extensive experience working at a senior management level in a large complex organisation preferably within the NHS
- Previous experience of effective workforce planning and service developments
- Exposure to solving issues within a complex healthcare environment
- Recent experience of internal/external partnership working at a senior level
- Proven experience of effectively managing policy implementation and demonstrable service development work
- Experience of managing and developing multi- disciplinary teams
- Project Management experience
- Demonstrable experience at a senior management level, with clear evidence of responsibility for supporting operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
- Knowledge and understanding of computerised financial, management, budgetary management, and workforce information systems
Desirable
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Skills/Abilities
Essential
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts
- Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
- Support business planning processes on behalf of the service
- Coordinate service activity to meet challenging performance targets within tight financial controls
- Implement agreed policy on behalf of service and ensure successful implementation
- Demonstrate competent project management skills
- IT literate and able to use standard office software and bespoke systems
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs.
- Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day
- Cope with competing priorities and a demanding workload
- Deal with uncertainty and complexity in a political environment.
Culture and Values
Essential
- Knowledge and understanding of diverse backgrounds and perspectives
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Person Specification
Academic/Professional qualification/Training
Essential
- Education to degree level or equivalent
- Higher professional or management degree (Masters Level) or equivalent knowledge acquired by experience.
- Evidence of continuing professional development including regular attendance on internal and external study programmes.
Experience/Knowledge
Essential
- Knowledge and understanding of a range of issues across the NHS and NHS patient agenda, including the key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Extensive experience working at a senior management level in a large complex organisation preferably within the NHS
- Previous experience of effective workforce planning and service developments
- Exposure to solving issues within a complex healthcare environment
- Recent experience of internal/external partnership working at a senior level
- Proven experience of effectively managing policy implementation and demonstrable service development work
- Experience of managing and developing multi- disciplinary teams
- Project Management experience
- Demonstrable experience at a senior management level, with clear evidence of responsibility for supporting operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
- Knowledge and understanding of computerised financial, management, budgetary management, and workforce information systems
Desirable
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Skills/Abilities
Essential
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts
- Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
- Support business planning processes on behalf of the service
- Coordinate service activity to meet challenging performance targets within tight financial controls
- Implement agreed policy on behalf of service and ensure successful implementation
- Demonstrate competent project management skills
- IT literate and able to use standard office software and bespoke systems
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs.
- Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day
- Cope with competing priorities and a demanding workload
- Deal with uncertainty and complexity in a political environment.
Culture and Values
Essential
- Knowledge and understanding of diverse backgrounds and perspectives
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital NHS Foundation Trust (GOSH)
Great Ormond Street
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
