Great Ormond Street Hospital for Children NHS Foundation Trust

Head of Nursing and Patient Experience

Information:

This job is now closed

Job summary

This is an exciting opportunity to join the Core Clinical Services Directorate at Great Ormond Street Hospital for Children.

The Core Clinical Services Directorate is made up of a diverse range of specialised services and teams, all of whom are leaders in their field:

  • Theatres & Anaesthesia
  • Pain
  • Radiology
  • Clinical Genetics
  • Therapies
  • Pharmacy
  • Laboratory Medicine
  • Biomedical Engineering

As Head of Nursing & Patient Experience, you will lead the nursing team across the relevant areas within the Directorate. You will support with patient experience for those teams without nursing posts and be an integral member of the Directorate Management Team. You will provide professional and clinical nursing leadership, advice and development, and contribute to Trust-wide projects to develop innovative solutions to workforce and capacity management.

As part of the Management Team, the Head of Nursing & Patient Experience will work collaboratively with the General Manager and Chief of Service to assure the Executive Team and Trust Board that robust systems of governance and performance management are in place to deliver high quality child and family centered care and services. You will also provide strong, effective visible leadership and be a positive role model. You will also be part of a successful senior nursing team, supporting the delivery of excellent nursing care across the hospital.

Main duties of the job

You will have significant experience at a senior nursing level in a relevant children's in-patient environment. You must demonstrate strong leadership and excellent staff management skills in line with our Trust values. With excellent communication skills you will need to be able to establish your credibility at all levels and be able to quickly build relationships within your own team and the wider organisation.

We pride ourselves in developing our leaders, and if successful you will have the opportunity to enhance and build on your leadership skills as part of your continuing professional development.

About us

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Details

Date posted

17 August 2023

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,163 to £88,884 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

271-MTT-5480305

Job locations

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.

Person Specification

Our always values

Essential

  • Our always values
  • Knowledge and understanding of diverse backgrounds and perspectives
  • Understanding of Diversity and Inclusion challenges in the workplace
  • Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Skills and abilities

Essential

  • Excellent interpersonal, managerial, organisational and influencing skills
  • Demonstrates excellent communication skills, Excellent written and presentation skills
  • Demonstrable clinical, operational and strategic leadership skills
  • Ability to build and develop teams and maintain constructive working relationships
  • Effective Team Player, able to work within and across different teams
  • Ability to contribute to the development of and implementation of the Trust strategic vision and the Vision for nursing
  • Ability to develop staff through mentoring / clinical supervision
  • Ability to operate and think laterally at an operational and strategic level
  • Evidence of personal insight and sound judgement
  • Professional credibility
  • Financial management skills
  • Workforce planning / redesign skills

Education, training and qualifications

Essential

  • RSCN / RN Child with current registration with NMC ( RN adult with significant CYP BCC experience may be considered)
  • Relevant First Degree
  • Relevant Masters Degree or working towards
  • Attendance on a clinical leadership programme

Desirable

  • Relevant Post registration Qualification
  • Attendance on a management training programme
  • Coaching or mentoring qualification

Knowledge and experience

Essential

  • Significant experience at a senior level in a relevant children's in-patient environment
  • Significant experience managing teams
  • Experience of workforce planning / role redesign
  • Managing the recruitment process
  • Track record in retaining nursing staff
  • Experience of developing and nurturing staff, succession planning
  • Experience of managing professional development and professional conduct issues
  • Experience of managing robust governance and performance management systems
  • Experience in leading transformational change
  • Experience of working with children and families to improve patient experience

Desirable

  • Experience in leading clinical developments / change in children's care and/or nursing practice
  • Financial management experience
Person Specification

Our always values

Essential

  • Our always values
  • Knowledge and understanding of diverse backgrounds and perspectives
  • Understanding of Diversity and Inclusion challenges in the workplace
  • Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Skills and abilities

Essential

  • Excellent interpersonal, managerial, organisational and influencing skills
  • Demonstrates excellent communication skills, Excellent written and presentation skills
  • Demonstrable clinical, operational and strategic leadership skills
  • Ability to build and develop teams and maintain constructive working relationships
  • Effective Team Player, able to work within and across different teams
  • Ability to contribute to the development of and implementation of the Trust strategic vision and the Vision for nursing
  • Ability to develop staff through mentoring / clinical supervision
  • Ability to operate and think laterally at an operational and strategic level
  • Evidence of personal insight and sound judgement
  • Professional credibility
  • Financial management skills
  • Workforce planning / redesign skills

Education, training and qualifications

Essential

  • RSCN / RN Child with current registration with NMC ( RN adult with significant CYP BCC experience may be considered)
  • Relevant First Degree
  • Relevant Masters Degree or working towards
  • Attendance on a clinical leadership programme

Desirable

  • Relevant Post registration Qualification
  • Attendance on a management training programme
  • Coaching or mentoring qualification

Knowledge and experience

Essential

  • Significant experience at a senior level in a relevant children's in-patient environment
  • Significant experience managing teams
  • Experience of workforce planning / role redesign
  • Managing the recruitment process
  • Track record in retaining nursing staff
  • Experience of developing and nurturing staff, succession planning
  • Experience of managing professional development and professional conduct issues
  • Experience of managing robust governance and performance management systems
  • Experience in leading transformational change
  • Experience of working with children and families to improve patient experience

Desirable

  • Experience in leading clinical developments / change in children's care and/or nursing practice
  • Financial management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH


Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH


Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief of Service

Dr Tim Liversedge

Tim.Liversedge@gosh.nhs.uk

02074059200

Details

Date posted

17 August 2023

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,163 to £88,884 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

271-MTT-5480305

Job locations

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH


Supporting documents

Privacy notice

Great Ormond Street Hospital for Children NHS Foundation Trust's privacy notice (opens in a new tab)