Job summary
We are seeking a highly motivated and dynamic individual who is looking to broaden their senior NHS experience of operational management within a diverse directorate.
This is an exciting opportunity to gain senior operational experience and further develop strategic skills across a complex range of services.
Our ideal candidate will have a strong operational management and performance background. We are looking for an innovative, inspirational leader who is passionate about supporting the delivery of high-quality clinical services.
Main duties of the job
The Deputy General Manager will work closely with the General Manager, Chief of Service, Deputy Chief of Service and Head of Nursing to deliver the operational and strategic goals for the directorate.
The role will involve overseeing the operational functions within the directorate, supporting service managers and clinical leads. You will be responsible for the delivery of operational targets, lead projects, support quality improvement and engage with external stakeholders. You will have strong communication skills and have the ability to take a solutions driven approach to complex problems.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Degree or equivalent professional qualification
- Post graduate management qualification or equivalent knowledge gained through experience
- Evidence of continuing professional development
Desirable
- Masters Degree or working towards one
Experience/Knowledge
Essential
- Significant experience of managing staff and non-pay budgets within an NHS provider organisation
- Extensive line management experience
- Experience of managing waiting lists, theatre scheduling and outpatient 18-week demand and capacity plans.
- Experience of providing services to a high quality with restricted resources
- Experience of implementing change management projects to develop or improve services
- Experience of business case preparation, presentation and implementation
- Experience of delivering cost reductions within budget.
- Experience implementing complex recovery plans within a service/organisation
Desirable
- Experience of working in networks with commissioners and other provider organisations
- Service quality and quality management Current changes and developments within the NHS.
Skills/Abilities
Essential
- Proven conceptual and analytical skills
- Able to make and take decisions after analysis of options and implications
- Highly developed communication skills (written, oral, presentational and interpersonal)
- Able to influence and engage people in different settings from one to one to large audiences that may be hostile or antagonistic
- Able to secure commitment from others to change programmes and able to use persuasion and influence to enthuse others to develop and improve services
- Ability to work as team member
- Ability to provide strategic direction and leadership within the Directorate without adopting a dictatorial style
- Able to make difficult decisions when needed.
- Able to multi-task and continue to function to a high standard when under pressure
- Able to build effective working relationships at all levels within and outside the Trust.
- Able to use Microsoft Word & IT Literate to produce reports
- Understanding of issues of clinical governance and risk relevant to the Directorate.
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Degree or equivalent professional qualification
- Post graduate management qualification or equivalent knowledge gained through experience
- Evidence of continuing professional development
Desirable
- Masters Degree or working towards one
Experience/Knowledge
Essential
- Significant experience of managing staff and non-pay budgets within an NHS provider organisation
- Extensive line management experience
- Experience of managing waiting lists, theatre scheduling and outpatient 18-week demand and capacity plans.
- Experience of providing services to a high quality with restricted resources
- Experience of implementing change management projects to develop or improve services
- Experience of business case preparation, presentation and implementation
- Experience of delivering cost reductions within budget.
- Experience implementing complex recovery plans within a service/organisation
Desirable
- Experience of working in networks with commissioners and other provider organisations
- Service quality and quality management Current changes and developments within the NHS.
Skills/Abilities
Essential
- Proven conceptual and analytical skills
- Able to make and take decisions after analysis of options and implications
- Highly developed communication skills (written, oral, presentational and interpersonal)
- Able to influence and engage people in different settings from one to one to large audiences that may be hostile or antagonistic
- Able to secure commitment from others to change programmes and able to use persuasion and influence to enthuse others to develop and improve services
- Ability to work as team member
- Ability to provide strategic direction and leadership within the Directorate without adopting a dictatorial style
- Able to make difficult decisions when needed.
- Able to multi-task and continue to function to a high standard when under pressure
- Able to build effective working relationships at all levels within and outside the Trust.
- Able to use Microsoft Word & IT Literate to produce reports
- Understanding of issues of clinical governance and risk relevant to the Directorate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)