Job summary
We are looking for an experienced Innovation Communications and Engagement Manager to join our Communications team, firmly focusing on Innovation and GOSH DRIVE.
Our communications team builds connections, trust and shared understanding with patients, their families, colleagues and volunteers, partner organisations and others. We're here to generate active support so that together we can advance care for children and young people with complex health needs and enable them to fulfil their potential.
Working closely with the Communications team and Head of Research and Innovation Communications, this pro-active post holder will develop and lead on dynamic, relevant and engaging Innovation campaigns and communications activity for colleagues, to raise participation in innovation amongst our diverse colleague base.
This post will develop and lead on delivery of communication and engagement strategies for Innovation, including to our own staff. The post holder will work with colleagues to develop insights and surfacing staff experiences and ideas will be really important to the success of this role - you must build strong, lasting relationships. Supporting delivery of commercial partnership agreements and advising on brand and reputational matters with respect to Innovation communications is a further important part of this role.
*A FULL COPY OF THIS ADVERT IS ATTACHED TO THE VACANCY
Main duties of the job
Gathering colleague insight and surfacing their experiences will be really important to this post , developing our understanding of current opportunities and challenges to getting involved in innovation across colleague groups and generating a measurable plan for delivering approaches, campaigns and content for internal engagement activities based on this. While an important focus of this role is internal and for stakeholders, we expect that the stories you uncover will often work for an external audience and this postholder will work closely with the wider communication team, and partner organisations, to summarise complex innovation and experiences and share them, far and wide.
It's a very exciting time to join us in this relatively new role, as we grow and develop alongside GOSH's wider ambitions as an Intelligent Research Hospital, a new theme in our NIHR GOSH Biomedical Research Centre (Applied Child Health Informatics) and our increasing need to harness the power of our data at GOSH. If you're able to independently turn complex science, commercial agreements and innovative solutions into understandable and engaging stories and insights, build strong relationships and have good experience delivering initiatives and campaigns that drive awareness and involvement, we'd like to hear from you.
A large part of this role will be onsite based so we will be conducting our interviews in person on Week commencing 10/07/2023 as we would like to meet you and get to know you better!
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Masters degree level qualification (or equivalent experience) in Communications, Innovation or Data, underpinned by several years experience in one or more of these sectors.
- Evidence of continuing professional development
Experience/Knowledge
Essential
- Experience of providing digital communications as part of an integrated communications and engagement campaign
- Knowledge and experience of managing websites on Wordpress, Drupal or similar content management systems (CMS)
- Knowledge of methods and best practice in ecommunications and digital marketing.
- Experience of organising events
Desirable
- Understanding of the NHS and current healthcare policy
- Experience of working with analytical tools such as Google Analytics
- Experience of creating marketing materials using Microsoft Office or Adobe Creative Cloud software packages
- Experience of NHS Business processes
Skills/Abilities
Essential
- Proven ability to work independently, lead on projects and be responsible for managing a specific portfolio of work in an autonomous manner.
- Proven ability for developing and managing relationships with a range of different stakeholder
- Proven written communication skills, with experience of writing for a variety of audiences, including digital and online copy for social media and accessible public-facing documents/information
- Ability to communicate with staff of all levels in a multidisciplinary setting and maintain effective working relationships at operational and senior management levels
- Ability to identify areas for improvement in existing processes and make recommendations for action
- Ability to communicate on complex matters and difficult situations requiring confidence, persuasion and influence
- Ability to take decisions on difficult and contentious issues where there may be a number of courses of action
- Ability to plan, prioritise and manage work of self and others
- Ability to make good use of available information sources to enable efficient and effective planning
- Ability to work under pressure and to perform to tight deadlines
- Ability to calmly manage an unpredictable workload/conflicting priorities
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Masters degree level qualification (or equivalent experience) in Communications, Innovation or Data, underpinned by several years experience in one or more of these sectors.
- Evidence of continuing professional development
Experience/Knowledge
Essential
- Experience of providing digital communications as part of an integrated communications and engagement campaign
- Knowledge and experience of managing websites on Wordpress, Drupal or similar content management systems (CMS)
- Knowledge of methods and best practice in ecommunications and digital marketing.
- Experience of organising events
Desirable
- Understanding of the NHS and current healthcare policy
- Experience of working with analytical tools such as Google Analytics
- Experience of creating marketing materials using Microsoft Office or Adobe Creative Cloud software packages
- Experience of NHS Business processes
Skills/Abilities
Essential
- Proven ability to work independently, lead on projects and be responsible for managing a specific portfolio of work in an autonomous manner.
- Proven ability for developing and managing relationships with a range of different stakeholder
- Proven written communication skills, with experience of writing for a variety of audiences, including digital and online copy for social media and accessible public-facing documents/information
- Ability to communicate with staff of all levels in a multidisciplinary setting and maintain effective working relationships at operational and senior management levels
- Ability to identify areas for improvement in existing processes and make recommendations for action
- Ability to communicate on complex matters and difficult situations requiring confidence, persuasion and influence
- Ability to take decisions on difficult and contentious issues where there may be a number of courses of action
- Ability to plan, prioritise and manage work of self and others
- Ability to make good use of available information sources to enable efficient and effective planning
- Ability to work under pressure and to perform to tight deadlines
- Ability to calmly manage an unpredictable workload/conflicting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
