Job summary
The post holder will be providing personal administrative (PA) support to Linda Chibuzor, Group Chief Nurse at NHFT.
Main duties of the job
This is a busy role where the main duties will include (but not limited to):
Provide a full PA service including diary management, inbox monitoring, preparing correspondence, and organising travel arrangements.
Prepare meeting agendas, papers, and take minutes, ensuring actions are recorded and followed up.
Work alongside the PA to the Chief Nurse at LPT to ensure that diaries for both organisations are accurate.
Maintain and update a spreadsheet of customer complaints, ensuring responses are logged, monitored, and followed up within agreed timeframes.
Coordinate the collection of report papers for a range of meetings, ensuring documents are submitted on time and are complete for distribution.
Ad hoc admin support to the Business Manager and wider senior management team in the directorate when needed.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Job description
Job responsibilities
This is a busy role where the main duties will include (but not limited to):
- Provide a full PA service including diary management, inbox monitoring, preparing correspondence, and organising travel arrangements.
- Prepare meeting agendas, papers, and take minutes, ensuring actions are recorded and followed up.
- Work alongside the PA to the Chief Nurse at LPT to ensure that diaries for both organisations are accurate.
- Maintain and update a spreadsheet of customer complaints, ensuring responses are logged, monitored, and followed up within agreed timeframes.
- Coordinate the collection of report papers for a range of meetings, ensuring documents are submitted on time and are complete for distribution.
- Ad hoc admin support to the Business Manager and wider senior management team in the directorate when needed.
- Support the organisation of the annual nursing conference and AHP conference.
- Provide cover for the Business Manager when on leave or away form the office.
Job description
Job responsibilities
This is a busy role where the main duties will include (but not limited to):
- Provide a full PA service including diary management, inbox monitoring, preparing correspondence, and organising travel arrangements.
- Prepare meeting agendas, papers, and take minutes, ensuring actions are recorded and followed up.
- Work alongside the PA to the Chief Nurse at LPT to ensure that diaries for both organisations are accurate.
- Maintain and update a spreadsheet of customer complaints, ensuring responses are logged, monitored, and followed up within agreed timeframes.
- Coordinate the collection of report papers for a range of meetings, ensuring documents are submitted on time and are complete for distribution.
- Ad hoc admin support to the Business Manager and wider senior management team in the directorate when needed.
- Support the organisation of the annual nursing conference and AHP conference.
- Provide cover for the Business Manager when on leave or away form the office.
Person Specification
Essential
Essential
- Significant administrative experience at a senior level
Essential
Essential
- Excellent IT skills (Word, Excel, PowerPoint, Outlook and Teams).
Essential
Essential
- Experience of exec-level diary management and minute-taking
Desirable
Desirable
- Knowledge of in-house systems including Eroster, ESR, Datix and TRAC
Desirable
Desirable
- Experience of organising events or conferences
Desirable
Desirable
- Ability to manage sensitive situations with tact and diplomacy
Person Specification
Essential
Essential
- Significant administrative experience at a senior level
Essential
Essential
- Excellent IT skills (Word, Excel, PowerPoint, Outlook and Teams).
Essential
Essential
- Experience of exec-level diary management and minute-taking
Desirable
Desirable
- Knowledge of in-house systems including Eroster, ESR, Datix and TRAC
Desirable
Desirable
- Experience of organising events or conferences
Desirable
Desirable
- Ability to manage sensitive situations with tact and diplomacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
