Operational Manager

Job summary

We are looking to recruit to the Operational Manager post for the recently created Wellingborough & East Northants CMHT.

The successful candidate will be responsible for the operational management of their team. They will make a significant contribution tothe development of local operational and clinical pathways as well as being instrumental in building and maintaining relationships with our local stakeholders.

We are seeking applications from experienced registered mental health professionals with clinical leadership or operational management experience at Band 7.

The successful candidate will be an excellent communicator, both orally and in writing with clarity and precision. They will have proven problem solving, analytical and reflective skills have the ability to function effectively in the face of highly emotional and distressing problems and a strong value base which drives practice.

Co-production and working in partnership will be core to what you do in your current practice and immediately transferable to your new role. We are looking for an individual who shows compassion and who is engaging and focussed on service user and carer satisfaction, as well as someone who is able to support a team through current national challenges and local service change.

Main duties of the job

The Operations Manager (OM) is responsible for the line management of the staff working in the team and has responsibility for utilising a range of systems including Healthroster, ESR, Agresso, SystmOne, Datix, SMART to ensure the achievement of KPIs. Expected results are defined but the post holder has the autonomy to decide how these are achieved.

The OM will provide and receive complex, sensitive or contentious information where complex skills are needed for clinical and operational situations. They will be required to undertake investigations including patient safety incidents and HR cases through exercising judgement and analysing complex facts and/or situations consisting of several components.

The OM will be responsible for coordinating and facilitating STAR Days (Supervision, Training and Reflection), clinical case discussions and service improvement meetings, to lead the appraisal & supervision process within the team and facilitate all team processes that encompass all HR functions, including the monitoring of sickness absence and ensuring grievance and disciplinary matters are highlighted and addressed where appropriate.

The OM will work as part of a triumverate leadership structure alongside a B7 Clinical Lead and a B7 Specialist Nurse as well as the Senior Psychologist and Consultant Psychiatrist.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Isebrook Hospital

Irthlingborough Road

Wellingborough

NN8 1LP

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Isebrook Hospital

Irthlingborough Road

Wellingborough

NN8 1LP

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

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