Northamptonshire Healthcare Foundation Trust

Service Delivery Support

The closing date is 27 October 2025

Job summary

To primarily provide a range of basic administration support to identified administration staff as appropriate. To cover for colleagues during break times and absence periods where needed.

Main duties of the job

Key Responsibilities:

To assist the Therapy Team(s) in providing a wide range of clerical and administrative duties

To effectively manage self, workload and responsibilities.

To assist with typing / proof reading letters and reports as directed.

To provide general office duties to include distributing incoming/outgoing mail, scanning and photocopying as required.

Answer telephone calls from patients and external organisations promptly and efficiently.

To book rooms as appropriate for clinics or meetings.

Provide admin support with various waiting lists

To support the maintenance and management of the office environment, including stationery provision.

Demonstrate tasks to new starters, including temporary staff, if required.

To assist with the facilitation of meetings.

Reception cover on an adhoc basis

Any other duties as may be delegated.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

270-TG432-ACS

Job locations

Manfield Court

Kettering Road

Northampton

NN3 6NP


Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Knowledge

Essential

  • Computer literate with good knowledge of Microsoft Packages

Desirable

  • Working knowledge of SystmOne, E-Roster, ESR

Qualifications

Essential

  • Good level attained for Maths and English

Desirable

  • NVQ or similiar in Adminsistration or customer service

Experience

Essential

  • Working as partof a Team
  • Working in administrative role

Desirable

  • Experience of working within the NHS
  • Experiene of working with young people

Skills

Essential

  • Time management skills
  • Good communication skills
  • Flexible and adaptable

Desirable

  • Problem solving skills
Person Specification

Knowledge

Essential

  • Computer literate with good knowledge of Microsoft Packages

Desirable

  • Working knowledge of SystmOne, E-Roster, ESR

Qualifications

Essential

  • Good level attained for Maths and English

Desirable

  • NVQ or similiar in Adminsistration or customer service

Experience

Essential

  • Working as partof a Team
  • Working in administrative role

Desirable

  • Experience of working within the NHS
  • Experiene of working with young people

Skills

Essential

  • Time management skills
  • Good communication skills
  • Flexible and adaptable

Desirable

  • Problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Manfield Court

Kettering Road

Northampton

NN3 6NP


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Manfield Court

Kettering Road

Northampton

NN3 6NP


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Support Officer

Karen Campbell

karen.campbell@nhft.nhs.uk

07825865819

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

270-TG432-ACS

Job locations

Manfield Court

Kettering Road

Northampton

NN3 6NP


Supporting documents

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