Northamptonshire Healthcare Foundation Trust

Team Secretary

The closing date is 10 September 2025

Job summary

To provide a comprehensive secretarial/administrative support including reception, general enquires, call handling, systems and data entry to support the smooth operation of the Intensive Outreach Team.

Main duties of the job

To effectively manage self, workload and responsibilities.
To register all new referrals on the system (System One)
To ensure that a high level of customer care is always demonstrated and that the privacy and dignity if all families and young people is respected.
Provide comprehensive administrative support to the wider team and Team Lead.
Daily organisation of the office including opening post, distributing appropriately and proactively and delegating duties.
Record queries from face to face/post/email/phone contact and be responsible for passing on to the most appropriate person if beyond own control.
Tasks involving children's records - scanning, archiving, photocopying, medication chart printing, emails.
Provide admin support for the Team Lead, for example ESR, Agresso, MSS, HR forms, maintain staff records.
Establish and maintain effective filing and retrieval system.
Given the vulnerability of the client group and the amount of client contact, any safeguarding concerns to be immediately raised with Team lead or lead clinician.
Ensure accurate and timely input of data across all systems, including data capture, reports and analysis.
Maintain stock control within the office to include the process or invoices and ordering on Agresso and the admin function associated with this.
To order stock identified as required from the domestic team, and clinical area.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TG302-ACS

Job locations

The Sett

Haworth way

Northampton

NN5 4AA

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Essential

previous experince in an administration role
Good time management and organisational skills

Desirable

use of multimedia materials for presentations in professional settings
knowledge of microsoft office

Essential

Knowledge of system one

Desirable

evidence of continuing professional development

Person Specification

Essential

previous experince in an administration role
Good time management and organisational skills

Desirable

use of multimedia materials for presentations in professional settings
knowledge of microsoft office

Essential

Knowledge of system one

Desirable

evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.