Northamptonshire Healthcare Foundation Trust

Team Administrator

The closing date is 17 August 2025

Job summary

An exciting opportunity has arisen for a Team Administrator to work within the Community Mental Health Teams at Campbell House, Northampton.

he post-holder will maintain and provide administrative and secretarial support for the Community Mental Health Teams.

The Team Administrator will be required to work as part of a wider hub of Team Administrators and will report directly to the Operational Manager in their Team.

We are seeking individuals who are enthusiastic, compassionate, flexible and creative in their approach and use initiative and judgement to organise workload .Working alongside clinical staff and the wider multi-disciplinary team to provide quality and effective administrative support.

They will have knowledge and understanding of Microsoft packages. They will demonstrate an enthusiasm for professional development and will be motivated to further their understanding and skills through various training opportunities.

Main duties of the job

The main duties are to provide comprehensive administration support to the Management Team/Team members and when required to the Service Manager using IT systems effectively, including Internet/Intranet, Email, Windows, Excel, Minute taking and use of Systmone.

Duties include receiving and responding to incoming telephone calls, and to deal with queries where possible /or take accurate messages and direct to the appropriate recipient.

The Post Holder will also deal with all incoming correspondence including the generation of replies and using their own initiative.

To generate a range of documentation including letters and reports to a professional standard. This may include the composition of letters to GPs/Consultants and other professionals on behalf of the team the contents of which may include updates / discharge information / medication change requests / any other information relating to patient care.

As well as assisting with producing correspondence, reports and proposals all of which requires maintaining excellent communication links with colleagues within the Service to ensure reliable and efficient dissemination of information.

To provide support and cover for tasks when required and for other Band 3 colleagues within the CMHT Team.

They will benefitfrom a comprehensive supervision and appraisal system, with a commitment to staff development.

About us

NHFTwelcomes applications from people, regardless of age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, marital or civil partnership status or pregnancy or maternity status.

Car owner/driver and current driving license essential or access to a car as you may be required to cross cover other sites (unless you have a disability as defined by the Equality Act 2010)

Please note that the advert may close early if sufficient number applications have been received.

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TG267-MH

Job locations

Campbell House

Campbell Square

Northampton

NN1 3EB

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Educated to GCSE level in Maths and English or equivalent

Skills & Attributes & Experience

Essential

Good written & verbal communication skills
Computer literate and competent in the use of Microsoft packages including Outlook, Word and Excel
Positive and helpful attitude toward mental health service users, carers and other staff members
Knowledge of a range of secretarial and administration procedures, including diary management, arranging appointments, minuting meetings and creating and managing electronic filing systems and records
Ability to work independently and organise a varied workload, meeting competing demands and working to deadlines where required

Desirable

Previous experience in a healthcare setting
Previous experience of using the Systmone electronic patient record system

Person Specification

Qualifications

Essential

Educated to GCSE level in Maths and English or equivalent

Skills & Attributes & Experience

Essential

Good written & verbal communication skills
Computer literate and competent in the use of Microsoft packages including Outlook, Word and Excel
Positive and helpful attitude toward mental health service users, carers and other staff members
Knowledge of a range of secretarial and administration procedures, including diary management, arranging appointments, minuting meetings and creating and managing electronic filing systems and records
Ability to work independently and organise a varied workload, meeting competing demands and working to deadlines where required

Desirable

Previous experience in a healthcare setting
Previous experience of using the Systmone electronic patient record system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.