Northamptonshire Healthcare Foundation Trust

Carer Peer Support Worker

The closing date is 11 July 2025

Job summary

The Children and Young People's Pathway are pleased to be recruiting 3 x Carer Peer Support Workers.

These are key roles in the delivery of services for families and supporters. Carer Peer Support Workers help others by appropriately using their own experiences to inspire hope and support families to feel hopeful about the future.

The Children and Young People's Pathway are recruiting Carer Peer Support Workers who are parents or carers, of past or present service users, that have lived experiences of using our services.

The role will bring together people with shared experience to support each other, using the principles of respect, shared responsibility and mutual agreement of what is helpful to care for the young people that use our services.

The Carer Peer Support Worker will collaborate with the clinical staff, other practitioners, and support workers to assist in improving the wellbeing of the carers of service users who use NHFT services.

Main duties of the job

Support current carers of service users directly including one-one or in small groups, as required.
Support carers of service users with their integration into the community.
Initiate, establish and maintain relationships with carers of service users in a variety of settings (including, telephone, video, homes, NHFT sites and in the community)
Share and discuss common experiences with carers in an appropriate manner
Work under the direction and leadership of registered professionals.
Support carers with their emotional, personal and physical needs.
Develop a trusting and mutually beneficial rapport with families/carers.
Act as a coach and mentor to carers by providing information about support and services available to them within NHFT and the local community.
Develop links across other organisations that support carers.
Identify and strengthen carers partnerships with NHFT Services to improve the support they receive.
Actively seek to understand and communicate carers views and needs to internal and external stakeholders in a variety of settings.
Participate in professional supervision and training opportunities.
Contribute a carers perspective for iDiscover Courses.
Represent the carers voice at leadership meetings.
Guiding parent/carers through periods of transition (i.e. when their child is transitioning out of, or across services).

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

270-TG144-ACS

Job locations

Sudborough House, St Mary's Hospital/The Brambles, Northampton

Kettering/Northampton

NN15 7PW

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

knowledge and Experience

Essential

Lived experience of caring for children and young people with Speech, Language and Communication Needs
Experience working as part of a team
Experience of working independently and managing own workload
Knowledge of Peer Support and role of supporting families and children and young people
Knowledge of voluntary sector services that can support carers and families in Northamptonshire
An understanding of the practices of Human Rights in the delivery of this role

Desirable

Completed or doing Peer Support Worker training
Experience of working with children and young people in a paid or voluntary capacity
Experience of running groups, activities or training
Experience of being supervised

Skills and Abilities

Essential

Excellent verbal communication skills that can be used within a wide range of settings and a wide range of people.
Good written communication skills to maintain records.
Excellent listening skills
Ability to prioritise workload with support
Ability to use basic computer skills to collect, collate and report daily on clients
Ability to travel across sites in good time
Punctual and flexible across hours of work when required
Able to use own story to benefit others where appropriate
Confidence to liaise with other teams and services including external agencies to promote activities within communities.
Skills to assist in planning and delivering activities to families / carers / C&YP.

Person Specification

knowledge and Experience

Essential

Lived experience of caring for children and young people with Speech, Language and Communication Needs
Experience working as part of a team
Experience of working independently and managing own workload
Knowledge of Peer Support and role of supporting families and children and young people
Knowledge of voluntary sector services that can support carers and families in Northamptonshire
An understanding of the practices of Human Rights in the delivery of this role

Desirable

Completed or doing Peer Support Worker training
Experience of working with children and young people in a paid or voluntary capacity
Experience of running groups, activities or training
Experience of being supervised

Skills and Abilities

Essential

Excellent verbal communication skills that can be used within a wide range of settings and a wide range of people.
Good written communication skills to maintain records.
Excellent listening skills
Ability to prioritise workload with support
Ability to use basic computer skills to collect, collate and report daily on clients
Ability to travel across sites in good time
Punctual and flexible across hours of work when required
Able to use own story to benefit others where appropriate
Confidence to liaise with other teams and services including external agencies to promote activities within communities.
Skills to assist in planning and delivering activities to families / carers / C&YP.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.