Service Manager Gender Identity Service

Northamptonshire Healthcare Foundation Trust

Information:

This job is now closed

Job summary

Are you looking for a job that challenges, inspires, and rewards you in equal measure? At Northamptonshire Healthcare NHS Foundation Trust (NHFT), our Gender Service offer a unique and fulfilling career path, where no two days are the same.

Whilst previous experience of working within a Gender Identity-related field is desirable, it is not an essential criteria for application. The successful applicant will have a track record of outstanding operational and managerial achievements, have excellent written and oral communication skills, paired with the ability to maintain a diplomatic and compassionate approach in emotionally charged scenarios. The post will be suitable for a qualified health professional with a minimum of five years post qualification practice and have previous experience of operationally managing a multidisciplinary team.

Main duties of the job

We believe that great care starts with great teams, and that's why we invest in our staff. From extensive training and development opportunities to career progression pathways, you'll have the chance to grow and specialise in a way that suits you. At NHFT, we champion innovation, teamwork, and a culture where everyone's contribution is valued. You'll work alongside friendly, passionate colleagues who share a commitment to making a difference. Plus, with our focus on staff wellbeing and flexible working, you'll find the balance you need to thrive both professionally and personally. As a Living Wage Employer, we ensure that everyone working at NHFT receives a fair, competitive wage that reflects the true cost of living--because we believe a hard day's work deserves a fair day's pay.

If you want a role that is both rewarding and full of possibilities, NHFT Gender Service is the place to be. We are looking for an experienced manager ready for a fresh challenge, you'll have the chance to develop new skills, explore different settings, and make a real impact. Apply today and take the first step towards a career that matters.

The GIC works to provide a full care and treatment pathway in the specialist field of Gender Identity and Dysphoria for adults across England & Wales. This pathway is determined by NHS England commissioning with clinical standards defined by the Royal College of Psychiatry.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

21 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

270-TF909-MH

Job locations

Mental Health Resource Centre, Danetre Hospital

London Road

Daventry

NN11 4EB


Job description

Job responsibilities

The post holder will provide senior leadership skills and hold direct line management responsibilities for members of the team. The post holder will have oversight and responsibility for the GIC budget and expenditure.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

The post holder will provide senior leadership skills and hold direct line management responsibilities for members of the team. The post holder will have oversight and responsibility for the GIC budget and expenditure.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Qualifications

Essential

  • Relevant professional qualification e.g. Psychology, Medicine, Nursing, Social Work, Occupational Therapy
  • Educated to degree level or extensive equivalent clinical and managerial experience

Desirable

  • Post-registration qualification in Leadership/ Management or equivalent experience
  • Certification or enrolment on Gender Identity Specific training/development courses

Experience

Essential

  • Previous significant experience working within an operational management role in a clinical setting
  • Minimum of 5 years post-qualification in practice

Desirable

  • Previous experience of working within a Gender Identity Service or setting
  • Previous experience of working at a level that required direct liaison and co-operative working with a recognised commissioning body e.g. NHS England or ICB

Knowledge

Essential

  • Ability to define Trauma-Informed care and service provision
  • Excellent understanding of managerial styles/models and ability to provide examples of same

Desirable

  • Good understanding of the principles of Gender Identity and associated non-surgical treatments provided.ding of the Gender Identity Services Commissioning Structure, National Service Specifications and the clinical pathways associated with Gender Identity care and treatment
  • Good level of awareness of current relevant changes within the Gender clinical pathway

Skills

Essential

  • Values differences; regards people as individuals and appreciates the value of diversity in the workplace whilst avoiding ideological biases
  • Able to deal with conflict and issues of poor performance in an effective and non-confrontational manner
  • IT skills in word processing, spreadsheets
  • Ability to interpret complex data and present this to direct reports, peers and senior managers in a coherent format
  • Outstanding communication, enagement and diplomacy skills

Desirable

  • Familiarity with NHFT and/or NHSE reporting formats for reports, briefs and Standard Operational Procedures
Person Specification

Qualifications

Essential

  • Relevant professional qualification e.g. Psychology, Medicine, Nursing, Social Work, Occupational Therapy
  • Educated to degree level or extensive equivalent clinical and managerial experience

Desirable

  • Post-registration qualification in Leadership/ Management or equivalent experience
  • Certification or enrolment on Gender Identity Specific training/development courses

Experience

Essential

  • Previous significant experience working within an operational management role in a clinical setting
  • Minimum of 5 years post-qualification in practice

Desirable

  • Previous experience of working within a Gender Identity Service or setting
  • Previous experience of working at a level that required direct liaison and co-operative working with a recognised commissioning body e.g. NHS England or ICB

Knowledge

Essential

  • Ability to define Trauma-Informed care and service provision
  • Excellent understanding of managerial styles/models and ability to provide examples of same

Desirable

  • Good understanding of the principles of Gender Identity and associated non-surgical treatments provided.ding of the Gender Identity Services Commissioning Structure, National Service Specifications and the clinical pathways associated with Gender Identity care and treatment
  • Good level of awareness of current relevant changes within the Gender clinical pathway

Skills

Essential

  • Values differences; regards people as individuals and appreciates the value of diversity in the workplace whilst avoiding ideological biases
  • Able to deal with conflict and issues of poor performance in an effective and non-confrontational manner
  • IT skills in word processing, spreadsheets
  • Ability to interpret complex data and present this to direct reports, peers and senior managers in a coherent format
  • Outstanding communication, enagement and diplomacy skills

Desirable

  • Familiarity with NHFT and/or NHSE reporting formats for reports, briefs and Standard Operational Procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Mental Health Resource Centre, Danetre Hospital

London Road

Daventry

NN11 4EB


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Mental Health Resource Centre, Danetre Hospital

London Road

Daventry

NN11 4EB


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head Of Specialist Services

Vincent Tanti

vince.tanti@nhft.nhs.uk

07525253197

Date posted

21 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

270-TF909-MH

Job locations

Mental Health Resource Centre, Danetre Hospital

London Road

Daventry

NN11 4EB


Supporting documents

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