Crisis Worker
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Job summary
Crisis Workers - on call out of hours rota -
Serenity Sexual Assault Referral Centre - Northampton
Band: 4 for callouts; shift fees £30 weeknights / £35 weekends & BH
Due to the nature of this work, only Female workers are used
Must be able to attend Centre within 30 mins of callout
Serenity is a Sexual Assault Referral Centre (SARC) providing crisis response and longer term care for children and adults who have been raped or seriously sexually assaulted .
Crisis Workers provide the first response for clients who report to the police or self report.
Their role is to open up and manage the attendance at Serenity, providing information, practical help and emotional support to the client, liaising with police officers attending, assisting the Forensic Physician whilst they carry out a Forensic Medical Examination and forensically cleaning the examination suite after use. They do not provide the follow-up service, which is referred to other Serenity staff.
Main duties of the job
This is challenging but very interesting and satisfying work requiring experience of working with people in crisis, working in partnership with other services and good organizational skills. The ability to remain calm, work under pressure and provide non judgmental support is essential.
We are looking for up to 3 people to join our small team of Crisis Workers who cover the out of hours rota - this includes weekday nights (6pm-08.30am) weekends and bank holidays (08.30-08.30). A shift fee of £30 per night is paid for week nights and £35 for weekend and Bank Holiday shifts; if called out, the hourly rate is paid in addition, plus enhancement for unsocial hours. Callouts are received directly from the police, or via the 24/7 helpline if a self referral. Typical callouts last for 3-4 hours.
Flexibility of availability for rota across the whole week is essential and this role will not suit people who need an assured level of weekly income as you will not be called out on every shift. A minimum availability for 2 shifts per week is required, but you will sometimes be asked to do more as reasonably required.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Details
Date posted
31 January 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year pa pro rata
Contract
Permanent
Working pattern
Flexible working
Reference number
270-TF822-MH
Job locations
Highfield Clinical Care Centre
Cliftonville Road
Northampton
NN1 5BU
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
Highfield Clinical Care Centre
Cliftonville Road
Northampton
NN1 5BU
Employer's website
https://www.nhft.nhs.uk/ (Opens in a new tab)














Employer contact details
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