Northamptonshire Healthcare Foundation Trust

Team Administrator

This job is now closed

Job summary

We have an exciting opportunity for a Band 3 Team Administrator to join an evolving and inclusive team to provide administrative support to Recovery College NHFT which delivers educational courses and workshops across the county. All courses are recovery based and focus on different aspects of mental health, neurodiversity and wellbeing.

The Team Administrator will provide comprehensive secretarial and administrative services within this countywide service and will work with the team to maintain an effective office base in Campbell House. They will work alongside and provide administrative support to colleagues, students, service users, carers, practitioners, volunteers and external partners to ensure the successful running of the college and its courses. They must be flexible and use their initiative to organise their own workload dependent of the priorities and requirements at the time. Good organisational ability, strong IT skills and flexibility are required.

Main duties of the job

Provide full administrative, secretarial and clerical support, including compiling written reports and day to day management of Recovery College phone, email inbox, Recovery College calendar, social media accounts and general office duties.
Organise training venues and resources, including uploading course booking information to Eventbrite and in-house systems.
Support the Recovery College trainers to organise course materials and set up training rooms at venues across the county as and when required.
To meet and greet visitors, answer queries in person, via phone and email, and direct them to appropriate areas in line with the ethos of Recovery College NHFT and relay messages accurately and promptly.
Prepare statistics, reports and presentations as requested by team members.
To participate in management of student course evaluations, feedback and quality assurance information when required.
Maintain relevant personnel records for the team including payroll, sickness, and annual leave.

About us

As a health and wellbeing organisation here at team NHFT we are dedicated to continually innovate and strive to make a difference to our community and those working for our Trust, we aim to serve the people of Northamptonshire and surrounding areas with safe, quality care. We deliver this from an understanding of our local healthcare needs, economy and the changing demands of our community. We encourage applications from those with their own lived experience of mental illness, neurodiversity or as a carer.

Date posted

28 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

270-TE580-MH

Job locations

Campbell House

Campbell Square

Northampton

NN1 3EB

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading.

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading.

Person Specification

Knowledge and Experience

Essential

GCSE or equivalent English and Math's A-C or grade 4 and above
A Levels / NVQ level 3 or equivalent level of knowledge
Microsoft Office skills, specifically Word, PowerPoint, Excel and Teams.
Previous admin experience (including minute taking, diary management and maintaining electronic records)

Desirable

NVQ in business and administration or relevant experience
Experience of working within mental health setting
Experience of working within educational setting
Confidence in learning and using different IT software programmes
Experience of working with diverse populations
Customer service skills and experience

Skills and Abilities

Desirable

Able to work independently, prioritise tasks, problem solve and use initiative
Good communications skills and experience of working as part of a team

Person Specification

Knowledge and Experience

Essential

GCSE or equivalent English and Math's A-C or grade 4 and above
A Levels / NVQ level 3 or equivalent level of knowledge
Microsoft Office skills, specifically Word, PowerPoint, Excel and Teams.
Previous admin experience (including minute taking, diary management and maintaining electronic records)

Desirable

NVQ in business and administration or relevant experience
Experience of working within mental health setting
Experience of working within educational setting
Confidence in learning and using different IT software programmes
Experience of working with diverse populations
Customer service skills and experience

Skills and Abilities

Desirable

Able to work independently, prioritise tasks, problem solve and use initiative
Good communications skills and experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.