Northamptonshire Healthcare Foundation Trust

Business Manager to CEO

This job is now closed

Job summary

This is an exciting opportunity for a highly organised, motivated, and enthusiastic (Full-Time - 37.5 hours) individual to join the Chief Executive Officer's (CEO) administrative support team working across Northamptonshire Healthcare NHS Foundation Trust (NHFT) and Leicestershire Partnership Trust (LPT) through a group model. This arrangement which commenced in April 2021 has enabled us to work on a range of initiatives including staff programmes, quality improvement work, Together Against Racism, strategy planning and more. Whilst continuing to operate as separate organisations we have a unique and valuable opportunity to continue our strong relationship through an agreed formal way of working and with a joint CEO.

This is a key role for the organisations and requires a flexible individual who is able to manage competing demands, priorities and deadlines that change on a daily/regular basis. The successful candidate will be responsible for delivering day-to-day administrative support, including diary and email management, to the CEO. The role will also support the co-ordination of Board, Committee and highlight reports, co-ordination of appraisal, supervision and training compliancy of the wider Executive Teams and ensure accurate data is held within the Trusts information systems.

Main duties of the job

They will have responsibility for the co-ordination and delivery of the teams' core business. The post holder will report to the Senior Business Manager and Project Administration Lead, working together to ensure the CEO receives the highest standard of administrative support, whilst ensuring all key deadlines are met and critical paths achieved. This includes complex diary management and the tracking multiple workstreams.

The post holder will frequently be the first point of contact for key stakeholders and patients so will have a high level of communication skills to ensure that a positive impression of the Trust is always maintained.

The post holder will support the co-ordination of Board, Committee and highlight reports as required, these are dependent on the work streams of the wider team. The post holder will co-ordinate appraisal, training and supervision compliance and ensure accurate data displayed on the trusts health systems such as ESR, e-Roster and EOL and provide support in any other HR related aspects for the CEO.

The post holder is required to act as the point of contact on behalf of the Chief Executive Officer, in their absence. Provide and receive contentious or sensitive information, which requires diplomacy and display persuasive and motivational skills to recognise, reflect and overcome barriers of understanding.

About us

We aim for a diverse workforce, who are values driven, compassionate and have a desire to deliver high quality care every day.

The successful candidates base will be Berrywood Hospital, Northampton. There will be an expectation to travel between NHFT bases and to LPT as required with flexible working opportunities considered.

Thank you for considering us as an employer and the role we are advertising as your next career move; we look forward to reviewing your application. Should you need any further information, please do not hesitate to contact Sinead Ellis-Austin, Senior Business Manager to CEO on sinead.ellis-austin@nhft.nhs.uk

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TE360-CORP

Job locations

Berrywood Hospital

Northampton

NN5 6UD

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Knowledge & Experience

Essential

High level knowledge of administration processes, and customer service
Highly Computer literate and competent in Microsoft Office applications
Educated to Degree level or equivalent knowledge and experience with the area of business management support
Experience in complex diary management

Desirable

Previous Experience of similar role within the public sector (Health)

Behaviours & Values

Essential

Professional and proactive approach to work
Confident and flexible
Resilient: able to operate in a climate of continuous change and improvement

Skills & Abilities

Essential

Demonstrates ability to work on own initiative/plan own work/proactively respond to competing demands
Experience of data collection and demonstrating analytical and problem solving skills
Excellent oral and written communication skills
Ability to maintain confidentially and represent the professional face of the organisation both internally and externally
Previous experience of providing professional administrative support to senior colleagues in an organisation

Person Specification

Knowledge & Experience

Essential

High level knowledge of administration processes, and customer service
Highly Computer literate and competent in Microsoft Office applications
Educated to Degree level or equivalent knowledge and experience with the area of business management support
Experience in complex diary management

Desirable

Previous Experience of similar role within the public sector (Health)

Behaviours & Values

Essential

Professional and proactive approach to work
Confident and flexible
Resilient: able to operate in a climate of continuous change and improvement

Skills & Abilities

Essential

Demonstrates ability to work on own initiative/plan own work/proactively respond to competing demands
Experience of data collection and demonstrating analytical and problem solving skills
Excellent oral and written communication skills
Ability to maintain confidentially and represent the professional face of the organisation both internally and externally
Previous experience of providing professional administrative support to senior colleagues in an organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.