Salisbury NHS Foundation Trust

Children's Physiotherapy Administrator

The closing date is 23 February 2026

Job summary

We have a rare opportunity to join our welcoming and supportive administrative team within the Child Health Outpatients Service at Salisbury District Hospital. This role offers the chance to provide vital administrative support to our dedicated Children's Physiotherapy Team and Advanced Clinical Practitioners, helping deliver high-quality care to children and their families.

We are looking for a motivated, compassionate individual, who enjoys working collaboratively. If you're seeking a meaningful role where your work helps improve the health and wellbeing of children, we'd love to hear from you!

Main duties of the job

Provide a comprehensive secretarial and administrative service to the Children's Physiotherapy Team, maintaining patient confidentiality.

Produce clinic letters and documents, maintain notes, collect and collate investigations and respond to queries and requests relating to outpatients. To support the booking and outcoming of physiotherapy and Advanced Clinical Practitioner clinics.

To be the administrator for the DDH service (baby hip service)

Respond efficiently and effectively to telephone queries and emails from patients, parents/guardians and other health care professionals.

Work independently, prioritising and managing own workload quickly and accurately, responding to the needs of the department.

Offer support to the admin team when other staff members are away.

Please see attached job description and person specification for full details of roles and responsibilities.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata if part time

Contract

Permanent

Working pattern

Part-time

Reference number

269-SFT9596

Job locations

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Job description

Job responsibilities

Please see attached job description and person specification for full details of roles and responsibilities.

Job description

Job responsibilities

Please see attached job description and person specification for full details of roles and responsibilities.

Person Specification

Essential & Desirable

Essential

  • RSA II or equivalent touch-typing skills
  • Educated to GCSE English & Maths Language Grade C or above
  • Administration experience
  • ECDL or equivalent computer literacy with experience of Microsoft Word, databases, Excel, PowerPoint and Outlook
  • Experience in diary management
  • Effective communication skills in person and on the telephone, managing barriers of communication
  • Ability to deal with sensitive issues with staff, patients and their relatives
  • Ability to plan, organise and manage own workload
  • Ability to use and work on own initiative as well as a member of a team
  • Excellent communication skills, demonstrating compassion and understanding

Desirable

  • Experience of audio typist and word processing skills
  • Experience of working in a busy office
  • Experience of secretarial procedures within the NHS
  • Knowledge of healthcare processes
  • Knowledge of medical terminology
  • Experience of Lorenzo and other hospital systems
  • Understanding of secretarial procedures
  • NHS experience working in similar setting
Person Specification

Essential & Desirable

Essential

  • RSA II or equivalent touch-typing skills
  • Educated to GCSE English & Maths Language Grade C or above
  • Administration experience
  • ECDL or equivalent computer literacy with experience of Microsoft Word, databases, Excel, PowerPoint and Outlook
  • Experience in diary management
  • Effective communication skills in person and on the telephone, managing barriers of communication
  • Ability to deal with sensitive issues with staff, patients and their relatives
  • Ability to plan, organise and manage own workload
  • Ability to use and work on own initiative as well as a member of a team
  • Excellent communication skills, demonstrating compassion and understanding

Desirable

  • Experience of audio typist and word processing skills
  • Experience of working in a busy office
  • Experience of secretarial procedures within the NHS
  • Knowledge of healthcare processes
  • Knowledge of medical terminology
  • Experience of Lorenzo and other hospital systems
  • Understanding of secretarial procedures
  • NHS experience working in similar setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Acting Operational Manager – FASS

Bonnie Wheeler

bonnie.wheeler@nhs.net

07345489283

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata if part time

Contract

Permanent

Working pattern

Part-time

Reference number

269-SFT9596

Job locations

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Supporting documents

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