Portering Team Leader

Job summary

The Portering and Post Room Services department are looking for a talented, enthusiastic, and experienced Team Leader to deliver an outstanding customer experience, ensuring that an efficient and patient focused portering service is delivered across Salisbury NHS Foundation Trust

The individual should be ambitious, and people focused with the presence and personality to influence the day to day running of a busy portering service. You will be able to maximize the performance and productivity of your team in line with Salisbury NHS Foundation Trust expectation.

The Post Holder is responsible for supporting, directing, guiding, and training staff in the Portering and Post Room Services department , whilst working alongside them as a member of the Team at operational level, moving patients, samples, and medical records across the Trust in a safe and efficient manner.

The working pattern for this role covers 7 days a week, covering a 24 hour service. Shift patterns include, early's, late's, and night duties. Different shift patterns will attract enhanced hourly rate including weekend and bank holidays.

Main duties of the job

If you enjoy working with people, are a natural leader, motivated by a passion for quality and great service deliver, and possess the following:

• • Significant experience dealing with the public in a diverse, fast moving, customer orientated organisation.
  • Full UK Driving License
  • Minimum of one years' experience of leading a team
  • Excellent communication skills
  • Ability to assess, instruct and train staff.
  • Ability to work on own initiative in decision making.
  • Good Leadership skills
  • I.T skills (Microsoft Excel, Word etc.)
  • You will need to be able to work various shift patterns over 7 days to cover a 24-hour service, including early, late and night duties over a 5-week rotation.

The Team Leader has administrative duties that include processing time sheets, undertaking staff appraisals and maintaining electronic training records.

Please see attached Job description and person specification for full details of roles and responsibilities.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a maximum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visitingwww.experiencesalisbury.co.uk