Job summary
The Oncology team has a new and exciting opportunity available for someone with the appropriate skills and experience to join our friendly, fast paced and proactive service. This is a varied and interesting role within a friendly department. The post holder will be expected to contribute to the provision of the highest standards of patient care.
You will have excellent communication skills and will have a flexible approach to working within the team. Responding effectively to enquiries from the general public, service users and other colleagues.
This role is varied and busy and we are looking for a forward thinker, who can adapt to change and be responsive in supporting the administrative needs of the clinicians within the department.
You will be educated to GCSE English and Maths A-C or equivalent, be computer literate and able to type at a good pace and accurately.
Main duties of the job
To support the Chemotherapy Schedulers with outpatient clinic management in order to facilitate pre-treatment Systemic Anti-Cancer Therapies (SACT) appointments, including rebooking appointments when treatment is clinically delayed.
To produce clinical letters and documents using Electronic Patient Records, arrange appointments and collect/collate investigations.
Liaising with Nurses, Doctors and other members of the multidisciplinary team including Inpatient/Outpatient Bookings teams and the Pembroke Suite to provide a quality service for the patients.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk.
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above in English and Maths, or equivalent qualification.
Desirable
- RSA grade II or equivalent touch-typing skills.
Experience
Essential
- Comprehensive IT skills with knowledge of Microsoft packages, including Outlook diary management.
- Evidence of high-level office administration skills with experience of developing and maintaining robust office procedures.
- Accurate word processing skills.
- Administrative experience in a busy, customer focused environment.
- Flexible approach to working and willingness to support/cover other teams when/if required.
Desirable
- Familiar with trust systems i.e. Lorenzo, Big Hand, Review, etc.
- Recent NHS experience.
Knowledge
Essential
- Excellent communication skills and ability to develop working relationships with the various speciality teams and stakeholders.
- Maintain excellent working relationships with colleagues and other health care professionals both internally and externally.
- Analytical and judgement skills - ability to review data and highlight potential problems to management team, along with potential solutions.
- Able to use own initiative within parameters set by Line Manager, and delegate and make decisions as appropriate.
Desirable
- Evidence of high-level office administration skills with experience of developing and maintaining robust office procedures.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above in English and Maths, or equivalent qualification.
Desirable
- RSA grade II or equivalent touch-typing skills.
Experience
Essential
- Comprehensive IT skills with knowledge of Microsoft packages, including Outlook diary management.
- Evidence of high-level office administration skills with experience of developing and maintaining robust office procedures.
- Accurate word processing skills.
- Administrative experience in a busy, customer focused environment.
- Flexible approach to working and willingness to support/cover other teams when/if required.
Desirable
- Familiar with trust systems i.e. Lorenzo, Big Hand, Review, etc.
- Recent NHS experience.
Knowledge
Essential
- Excellent communication skills and ability to develop working relationships with the various speciality teams and stakeholders.
- Maintain excellent working relationships with colleagues and other health care professionals both internally and externally.
- Analytical and judgement skills - ability to review data and highlight potential problems to management team, along with potential solutions.
- Able to use own initiative within parameters set by Line Manager, and delegate and make decisions as appropriate.
Desirable
- Evidence of high-level office administration skills with experience of developing and maintaining robust office procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
