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Salisbury NHS Foundation Trust

Central Booking Supervisor

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join the Booking Team within the Central Booking department at Salisbury NHS Foundation Trust, as a band 4 Booking Supervisor.

The successful candidates will join the Supervisor Team and work within the department to provide to support to the Booking / Administration teams to allow them to deliver an outstanding service to our patients.

We are looking for a highly motivated individual to undertake this challenging role. You must be able to manage a busy workload whilst demonstrating strong leadership skills.

We are looking for evidence of team working as well as the ability to work independently. The organisational skills to work in a busy team environment, whilst prioritising workload and working to deadline, recent administration is essential.

The candidate must have excellent verbal and written communication skills and experience in patient/customer contact.

The department is a busy but friendly department and has a strong team environment, with staff needing to cross cover and support each other.

The department is open 8:00 - 18:00 Monday to Thursday and 8:00 - 17:30 on Friday. The post holder will be required to work full time hours, working pattern can be discussed at interview.

Main duties of the job

Please see attached job description and person specification for full details of roles and responsibilities.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Details

Date posted

29 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa pro rata if part time

Contract

Permanent

Working pattern

Full-time

Reference number

269-SFT8176

Job locations

Douglas Arter Centre, Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Job description

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Job description

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Education, Qualifications and Training

Essential

  • oGCSE grade 3 in English Language and Maths

Experience

Essential

  • oMinimum of three years working in an administrative environment
  • oSupervisory experience or evidence to demonstrate willingness to learn the role

Desirable

  • oExperience of service quality improvement work
  • oExperience in an NHS setting

Knowledge and Skills

Essential

  • oExcellent organisational skills - ability to prioritise, organise and coordinate workload across the team
  • oAbility to demonstrate high quality leadership skills
  • oAbility to communicate effectively with a wide range of staff at different levels of the organisation, both written and verbally.

Desirable

  • oKnowledge and understanding of NHS systems, policies, procedures and practices.
Person Specification

Education, Qualifications and Training

Essential

  • oGCSE grade 3 in English Language and Maths

Experience

Essential

  • oMinimum of three years working in an administrative environment
  • oSupervisory experience or evidence to demonstrate willingness to learn the role

Desirable

  • oExperience of service quality improvement work
  • oExperience in an NHS setting

Knowledge and Skills

Essential

  • oExcellent organisational skills - ability to prioritise, organise and coordinate workload across the team
  • oAbility to demonstrate high quality leadership skills
  • oAbility to communicate effectively with a wide range of staff at different levels of the organisation, both written and verbally.

Desirable

  • oKnowledge and understanding of NHS systems, policies, procedures and practices.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Douglas Arter Centre, Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Douglas Arter Centre, Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Central Booking Manager

Kim White

kim.white12@nhs.net

01722336262

Details

Date posted

29 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa pro rata if part time

Contract

Permanent

Working pattern

Full-time

Reference number

269-SFT8176

Job locations

Douglas Arter Centre, Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ


Supporting documents

Privacy notice

Salisbury NHS Foundation Trust's privacy notice (opens in a new tab)