Salisbury NHS Foundation Trust

Central Booking Coordinator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join the Booking Team within the Central Booking department at Salisbury Foundation Trust, as a band 3 Booking Coordinator.

You will join the main booking team and work within the team to provide an excellent, friendly and organised booking experience for our patients, working alongside the clinical staff to ensure the safe and appropriate booking of theatres, outpatient clinics and Endoscopy lists.

Join a busy team that's friendly and supportive, working collaboratively to cross cover. Experience using ESR, Lorenzo and a good understanding of patient pathways, booking and referral processes is desired but not essential as training will be provided.

Main duties of the job

We are looking for evidence of team working as well as the ability to work independently. The organisational skills to work in a busy team environment, whilst prioritising workload and working to deadline, recent administration experience is essential.

The candidate must have excellent verbal and written communication skills with experience in patient/customer contact desirable.

Please see attached Job description and person specification for full details of roles and responsibilities.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Details

Date posted

18 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata if part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

269-SFT6754-AAC

Job locations

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ


Job description

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Job description

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Qualifications

Essential

  • GCSE in Maths and English or equivalent experience

Experience

Essential

  • Experience of providing services to customers

Desirable

  • Previous experience of carrying out a range of administrative tasks
  • Previous NHS experience

Knowledge and Skills

Essential

  • Good written and verbal communication skills
  • Able to converse confidently with employees at all levels in the organisation
  • A strong 'customer service' focus,
  • Able to manage own time, juggle a number of tasks and prioritise work to meet deadlines
  • Microsoft Office Experience
  • Able to be flexible to adapt to changing work demands and be a team player
Person Specification

Qualifications

Essential

  • GCSE in Maths and English or equivalent experience

Experience

Essential

  • Experience of providing services to customers

Desirable

  • Previous experience of carrying out a range of administrative tasks
  • Previous NHS experience

Knowledge and Skills

Essential

  • Good written and verbal communication skills
  • Able to converse confidently with employees at all levels in the organisation
  • A strong 'customer service' focus,
  • Able to manage own time, juggle a number of tasks and prioritise work to meet deadlines
  • Microsoft Office Experience
  • Able to be flexible to adapt to changing work demands and be a team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ


Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ


Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Booking Manager

Jen Critchley

jennifer.critchley1@nhs.net

01722336262

Details

Date posted

18 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata if part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

269-SFT6754-AAC

Job locations

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ


Supporting documents

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