Oxford Health NHS Trust

Operations Coordinator - Outpatients Department

The closing date is 20 January 2026

Job summary

Please note that this is an internal only role and therefore only current employees of Oxford Health are eligible to apply.

Do you want to be part of a new and exciting team, being involved in the Outpatients Department team across the Primary, Community, Dental Care Directorate?

We are looking for a Operations Coordinator to join our Outpatients department team. You should be innovative, enthusiasm and looking for a challenge will an eye on success. You will need to be a self starter and a great communicator and willing to input ideas and suggestions to help move this team forward.

The post holder is responsible for providing administrative support to manage all aspects of the Community Outpatient Department. The post holder is expected to exercise considerable initiative to work unsupervised and establish relationships with service users and other agencies from both the public and private sectors. To improve, collate, analyse, and interpret data and information to support the Head of Operations and Operational Support Managers (OSMs).

Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Main duties of the job

o Be responsible for providing an efficient administrative/coordinating service to the Outpatient Department and the team across all community sites., being the first point of contact for all enquiries, Including coordinating and leading the OPD administrative team.

o Liaise efficiently with the team administrators who support the department, whilst supporting with band 3 roles and responsibilities.

o Be a main contact and the channel of communication between users of the service, maintaining a professional but organised manner.

o Assist the Head of Operations and Operational Support Manager in the collection and collation of statistical information as required whilst adhering to strict deadlines.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CH7682082

Job locations

Various Sites

Oxfordshire

OX12 7AS


Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Knowledge

Essential

  • Ability to manage own workload under a range of competing deadlines from a number of sources
  • Working knowledge of different systems, processes and procedures.
  • Good knowledge of MS software packages and data input knowledge.
  • Sound educational background including a good standard of numeracy and written English.

Desirable

  • Knowledge and experience of database management

Experience

Essential

  • Experience of communicating with other service users
  • Experience of busy working environment

Desirable

  • Experience with finance and invoicing
  • Experience of working in a service department of the NHS

Qualifications

Essential

  • Good understanding of Excel
  • Good standard of English and Maths

Desirable

  • Educated at A level

Job Related Aptitude and Skills

Essential

  • A team player with the ability to plan and organise the work within the team in order to meet specified deadlines and service needs.
  • Demonstrates a selfmotivated and proactive approach to work.
  • A flexible attitude and able to handle multiple tasks
  • Excellent customer care standards.
Person Specification

Knowledge

Essential

  • Ability to manage own workload under a range of competing deadlines from a number of sources
  • Working knowledge of different systems, processes and procedures.
  • Good knowledge of MS software packages and data input knowledge.
  • Sound educational background including a good standard of numeracy and written English.

Desirable

  • Knowledge and experience of database management

Experience

Essential

  • Experience of communicating with other service users
  • Experience of busy working environment

Desirable

  • Experience with finance and invoicing
  • Experience of working in a service department of the NHS

Qualifications

Essential

  • Good understanding of Excel
  • Good standard of English and Maths

Desirable

  • Educated at A level

Job Related Aptitude and Skills

Essential

  • A team player with the ability to plan and organise the work within the team in order to meet specified deadlines and service needs.
  • Demonstrates a selfmotivated and proactive approach to work.
  • A flexible attitude and able to handle multiple tasks
  • Excellent customer care standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Various Sites

Oxfordshire

OX12 7AS


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Various Sites

Oxfordshire

OX12 7AS


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Support Manager

Megan

megan.hunt@oxfordhealth.nhs.uk

07881258469

Details

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CH7682082

Job locations

Various Sites

Oxfordshire

OX12 7AS


Supporting documents

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