Job summary
We are looking for an experienced and enthusiastic Full time Facilities Co-ordinator to support the Soft Facilities Management team in the delivery of a comprehensive and effective Soft Facilities service.
Working days Monday - Friday 8am-4pm with the ability to make amendments.
Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth.
Main duties of the job
You must be able to communicate and work with staff at all levels as you will be responsible for day-to-day line management of staff based in Littlemore Mental Health Centre, with the occasional support within the community sites.
You will carry out auditing of cleaning across Trust sites in Oxfordshire, to ensure all site services achieve high standards, within budget, to ensure all meet Infection Control and Trust standards, and to compile action plans for all remedial actions required.
Due to the nature of the role you will need to be able to travel across a a range of locations to meet the needs of the role.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
Main duties include:
- To supervise head housekeepers in their designated hub including conducting return to work interviews, one to one supervision and local management of work performance
- To deal with day-to-day staffing issues whilst escalating any staffing issues requiring more formal approach to Facilities Support Manager
- To train staff in Trust and local policies and procedures
- To suggest and make recommendations for improvements to existing facilities procedures and developing cleaning schedules.
- To be responsible for recording the domestic and porter annual leave and sickness.
For a full overview of the role responsibilities please review the attached job description and person specification.
Job description
Job responsibilities
Main duties include:
- To supervise head housekeepers in their designated hub including conducting return to work interviews, one to one supervision and local management of work performance
- To deal with day-to-day staffing issues whilst escalating any staffing issues requiring more formal approach to Facilities Support Manager
- To train staff in Trust and local policies and procedures
- To suggest and make recommendations for improvements to existing facilities procedures and developing cleaning schedules.
- To be responsible for recording the domestic and porter annual leave and sickness.
For a full overview of the role responsibilities please review the attached job description and person specification.
Person Specification
Education/Training
Essential
- oEducation to GCSE A level or equivalent work experience
- oFormal administration training(RSA 3 or equivalent)
- oRecognised computer/word training
- oExperience in managing large teams of staff
Desirable
- oCustomer Service NVQ level 3
- oBTEC National
- oCatering background
- oHousekeeping background
Technical Skills
Essential
- oFinance related administration such as processing order and invoice
- oExperience in creating and updating spreadsheets
- oOrganisational skills/managing diary systems and tracking information
- oWorking unsupervised and having to use initiative within boundaries of own role
Desirable
- oExperience in working in a healthcare setting
Interpersonal skills
Essential
- oAbility to manage complaints sensitively
- oAble to demonstrate excellent communication skills when dealing with professionals and customers
oOther relevant factors
Essential
- oDriving licence/Ability to travel to geographical sites
- oFlexible
Desirable
- oUnderstands the principles of excellent customer service
Person Specification
Education/Training
Essential
- oEducation to GCSE A level or equivalent work experience
- oFormal administration training(RSA 3 or equivalent)
- oRecognised computer/word training
- oExperience in managing large teams of staff
Desirable
- oCustomer Service NVQ level 3
- oBTEC National
- oCatering background
- oHousekeeping background
Technical Skills
Essential
- oFinance related administration such as processing order and invoice
- oExperience in creating and updating spreadsheets
- oOrganisational skills/managing diary systems and tracking information
- oWorking unsupervised and having to use initiative within boundaries of own role
Desirable
- oExperience in working in a healthcare setting
Interpersonal skills
Essential
- oAbility to manage complaints sensitively
- oAble to demonstrate excellent communication skills when dealing with professionals and customers
oOther relevant factors
Essential
- oDriving licence/Ability to travel to geographical sites
- oFlexible
Desirable
- oUnderstands the principles of excellent customer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
