Oxford Health NHS Trust

Team Administrator

The closing date is 01 December 2025

Job summary

Are you an experienced administrator ready to take the next step in your career?

Do you want to make a meaningful impact on the mental health of children and young people in Oxfordshire?

If so, we want to hear from you!

We are seeking a motivated, organised, and proactive individual to join our CAMHS (Child and Adolescent Mental Health Services) Single Point of Access team in a Team Administrator role, on a full time, 12 month maternity cover. In this position, you'll play a crucial role in supporting the delivery of vital mental health services through our clinical team.

The team is a small, friendly and supportive group of clinicians and administrators who are passionate about delivering high-quality treatment and advice to children and young people across Oxfordshire. There are high demands on our service and we work hard to meet the needs of all the young people and their families who contact us.

We operate normal office hours of 9am - 5pm, Monday - Friday, excluding Bank Holidays, and are based in Cowley centre. There is limited scope for hybrid working due to service demand.

Main duties of the job

  • Process referrals efficiently and handle confidential and sensitive information with the utmost discretion
  • Manage inbound calls and provide essential information to young people and families
  • Format and send correspondence to service users across Oxfordshire
  • Take accurate minutes at meetings, ensuring all key points are recorded
  • Deputise for the Office Manager when needed, contributing to the broader administrative functions of the team

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount
  • Pension scheme
  • Lease car scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (waiting lists may apply)
  • Staff networking and support groups

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum | Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

267-OC7565939

Job locations

Raglan House

Between Towns Road

Cowley

OX4 3LX


Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Qualifications

Essential

  • GCSE English and Maths or equivalent

Desirable

  • Administration qualification

Knowledge

Essential

  • Proficient with MS Office suite, in particular Excel, Word and Outlook
  • Able to produce high quality correspondence and reports to meet specified deadlines

Desirable

  • Safeguarding knowledge
  • Data analysis and interpretation skills

Experience

Essential

  • Relevant experience of working in an office environment as an administrator
  • Experience of working as part of a team
  • Experience of working to deadlines and managing a high workload
  • Experience or managing diary systems and tracking information

Desirable

  • Experience of working in healthcare or public service administration
  • Experience of working in childrens service
Person Specification

Qualifications

Essential

  • GCSE English and Maths or equivalent

Desirable

  • Administration qualification

Knowledge

Essential

  • Proficient with MS Office suite, in particular Excel, Word and Outlook
  • Able to produce high quality correspondence and reports to meet specified deadlines

Desirable

  • Safeguarding knowledge
  • Data analysis and interpretation skills

Experience

Essential

  • Relevant experience of working in an office environment as an administrator
  • Experience of working as part of a team
  • Experience of working to deadlines and managing a high workload
  • Experience or managing diary systems and tracking information

Desirable

  • Experience of working in healthcare or public service administration
  • Experience of working in childrens service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Raglan House

Between Towns Road

Cowley

OX4 3LX


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Raglan House

Between Towns Road

Cowley

OX4 3LX


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Office Manager

Allie Absolom

Allie.Absolom@oxfordhealth.nhs.uk

07741107286

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum | Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

267-OC7565939

Job locations

Raglan House

Between Towns Road

Cowley

OX4 3LX


Supporting documents

Privacy notice

Oxford Health NHS Trust's privacy notice (opens in a new tab)