Job summary
We are looking for an administrator tosupport the District Nursing team in Oxford.
This is a varied and demanding role that will provide opportunities for developing processes within a friendly team of clinicians and administrators to ensure patient needs are met and that accurate paper and electronic records are maintained.
Main duties of the job
In this varied role, you will have an active involvement in supporting Trust policies for core tasks, health & safety, auditing and maintaining accurate records. There will be opportunities to work directly with clinicians, minute meetings and develop processes.
You will need be able to work calmly and efficiently in a busy environment, motivating and supporting the administrative team and be able to work autonomously.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
- To assist the service/team in all administration duties relating to the day to day running of the team/service.
- To assist in the provision of high standards of data collection and analysis and ensuring paper and electronic information is updated in a timely manner.
- To provide a polite and efficient reception service to visitors if required.
- Organise own workload and act independently within appropriate guidelines.
- Order, check, maintain and distribute equipment and supplies for the team and other agencies as required (this will include manual handling of stock and equipment and training will be provided).
- To perform general office duties including responding to email and phone enquiries. answering the telephone, taking and recording messages accurately, responding to queries appropriately, following Trust procedures and protocols and organise the maintenance of the filing systems for the service/team.
- To take accurate action notes and minutes as required.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Job description
Job responsibilities
- To assist the service/team in all administration duties relating to the day to day running of the team/service.
- To assist in the provision of high standards of data collection and analysis and ensuring paper and electronic information is updated in a timely manner.
- To provide a polite and efficient reception service to visitors if required.
- Organise own workload and act independently within appropriate guidelines.
- Order, check, maintain and distribute equipment and supplies for the team and other agencies as required (this will include manual handling of stock and equipment and training will be provided).
- To perform general office duties including responding to email and phone enquiries. answering the telephone, taking and recording messages accurately, responding to queries appropriately, following Trust procedures and protocols and organise the maintenance of the filing systems for the service/team.
- To take accurate action notes and minutes as required.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Qualifications
Essential
- Good general level of education (minimum) GCSE English & Maths)
Desirable
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant Role
Knowledge and Experience
Essential
- Previous experience in an administrative office role and/or a qualification to NVQ Level II
- Knowledge and Experience of using Office computer programs including Excel, Word, Power Point and Outlook
Desirable
- Previous experience of working in the NHS
Skills
Essential
- Manage and prioritise own workload
- Communicate well with patients, public and colleagues
Desirable
- Previous use of EMIS or similar EPR
Person Specification
Qualifications
Essential
- Good general level of education (minimum) GCSE English & Maths)
Desirable
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant Role
Knowledge and Experience
Essential
- Previous experience in an administrative office role and/or a qualification to NVQ Level II
- Knowledge and Experience of using Office computer programs including Excel, Word, Power Point and Outlook
Desirable
- Previous experience of working in the NHS
Skills
Essential
- Manage and prioritise own workload
- Communicate well with patients, public and colleagues
Desirable
- Previous use of EMIS or similar EPR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
