Oxford Health NHS Trust

Estates Business Support Administrator

The closing date is 19 October 2025

Job summary

Are you highly organised, detail-driven and passionate about making a difference to NHS operations?

We are recruiting for a full-timeEstates Business Support Administrator to join our team providing support and administrative duties to support the Senior Estates Business Manager and Estates Performance Manager.

This is a varied role where your duties will include dealing with queries, reviewing policies, processing invoices, producing performance reports and developing KPIs.

We're looking for someone who is confident with data, an excellent communicator and confident using IT systems to produce clear, accurate reports. You'll be someone who thrives on organisation and problem-solving, able to balance competing priorities while maintaining a professional and customer-focused approach.

If you are motivated, adaptable and eager to contribute to services that directly support patient care, we'd love to hear from you. This is your opportunity to be part of a team that keeps our NHS environments safe, efficient and fit for the future.

Main duties of the job

  • Support with regular updates on the department's budgetary performance.
  • Support with the development of procedures to collect and analyse environmental audit data and convert to standardised reports to enable comparison of teams/area performance.
  • Provide support with quarterly performance reports, detailing all aspects of estates and facilities performance.
  • Support the development of KPI's against which the performance of the Trust's estates and facilities teams can be measured, including measures to monitor performance.
  • Work alongside the Performance Manager to ensure timely collation of information and submission of completed statutory returns i.e. ERIC returns, PAM.
  • Ensuring that all policies and procedures are regularly reviewed and updated to reflect any changes in statute, regulations or guidance notes
  • Complete raising orders and receipting of invoices in E-Procurement, E-financials and coding of invoices in Share.
  • Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the senior management team with any relevant supporting information.

Please refer to the job description attached for a comprehensive list of duties.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CS7510054

Job locations

Littlemore Mental Health Centre

Sandford Road

Oxford

OX4 4XN


Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person Specification

Qualifications

Essential

  • Educated to degree level in relevant subjects, or equivalent level of working experience, or relevant NVQ Level 4 qualification.

Desirable

  • Formal qualifications in MS Excel, Access, Word.

Experience

Essential

  • Experience of diary management.
  • Extensive knowledge and experience in using of Microsoft Office applications.

Desirable

  • Previously worked in a similar position within public sector.
  • Experience of working in administration.

Knowledge

Essential

  • Understanding of a range of and the use of statistics.
  • Basic knowledge of Contract Management principles; objectives, monitoring continuous improvement, relationships.
  • Knowledge of the financial systems i.e. e-Procurement, E-Financials and Share

Desirable

  • Familiar with databases.
  • Working knowledge of email systems, incident, and other reporting systems.
Person Specification

Qualifications

Essential

  • Educated to degree level in relevant subjects, or equivalent level of working experience, or relevant NVQ Level 4 qualification.

Desirable

  • Formal qualifications in MS Excel, Access, Word.

Experience

Essential

  • Experience of diary management.
  • Extensive knowledge and experience in using of Microsoft Office applications.

Desirable

  • Previously worked in a similar position within public sector.
  • Experience of working in administration.

Knowledge

Essential

  • Understanding of a range of and the use of statistics.
  • Basic knowledge of Contract Management principles; objectives, monitoring continuous improvement, relationships.
  • Knowledge of the financial systems i.e. e-Procurement, E-Financials and Share

Desirable

  • Familiar with databases.
  • Working knowledge of email systems, incident, and other reporting systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Littlemore Mental Health Centre

Sandford Road

Oxford

OX4 4XN


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Littlemore Mental Health Centre

Sandford Road

Oxford

OX4 4XN


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Estates Business Manager

Hannah Woodley

hannah.woodley@oxfordhealth.nhs.uk

07876216613

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CS7510054

Job locations

Littlemore Mental Health Centre

Sandford Road

Oxford

OX4 4XN


Supporting documents

Privacy notice

Oxford Health NHS Trust's privacy notice (opens in a new tab)