Team Administrator - CAMHS - Keynsham

Job summary

Are you interested in supporting the emotional wellbeing of children and young people?

The Bath and North East Somerset (B&NES) Mental Health Support Team is seeking a part-time administrator to enhance our existing administration support.

We are a friendly and welcoming team made up of a Clinical Lead Psychologist, Clinical Team Manager, Deputy Team Manager, Supervisors, Education Mental Health Practitioners, and an administrator. Our clinical team currently delivers interventions in 46% of schools across B&NES. As the service continues to grow, additional administrative support is needed to assist clinicians with the demands of their roles.

Working alongside the current team administrator, you will be responsible for processing referrals and ensuring they are recorded and allocated on the electronic health record system (Rio). You will have regular contact with parents, carers, and young people to coordinate appointments.

You will also be expected to prepare materials required for interventions and maintain an organised office environment to support the clinical team. Strong organisational skills and attention to detail are essential.

Main duties of the job

• Contact young people or parents/carers to arrange appointments and ensure required outcome measures are completed in advance where possible.
• Process new referrals and accurately input patient information and treatment details into spreadsheets.
• Maintain and update the status of referrals using the electronic health record system (Rio).
• Answer telephone calls, take clear messages, and ensure they are passed on to the appropriate clinician.
• Support clinicians by printing and preparing intervention materials, and assist with pulling data from reporting systems when needed.

Please refer to the job description attached for a comprehensive list of duties.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Employer details

Employer name

Oxford Health NHS Trust

Address

Temple Court

Keynsham

Bristol

BS31 1HA

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Oxford Health NHS Trust

Address

Temple Court

Keynsham

Bristol

BS31 1HA

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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