Team Administrator - CAMHS - Swindon

Job summary

Are you motivated to support the mental health and wellbeing of children and young people?

Swindon Child and Adolescent Mental Health Services (CAMHS) are looking for a part-time Administrator to join our friendly and supportive team.

If you have strong administrative experience, excellent communication skills across different formats, and the ability to interact sensitively with young people and their families during difficult times, you may be the person we're looking for. Emotional resilience and a calm, organised approach are essential.

As a CAMHS Team Administrator, you'll play a key role in supporting both the Single Point of Access (SPA) clinical team and the Hospital Liaison team. Your work will include managing referrals, updating patient records, monitoring service processes, liaising with external services, and acting as the main administrative contact for these teams.

You'll be based in our large, shared office and work alongside a welcoming administration team who support a multidisciplinary group of professionals, including psychiatrists, psychologists, and mental health practitioners. You'll also assist with wider team duties, such as booking appointments and greeting families at reception.

This is an opportunity to contribute meaningfully to the care of young people by ensuring the smooth and efficient running of two key services.

Main duties of the job

• Contact young people or their parents/carers to book appointments and ensure outcome measures are completed in advance where possible.
• Process new referrals and accurately input patient details and treatment information into spreadsheets and electronic healthcare systems.
• Manage telephone calls, taking clear and accurate messages for clinicians and ensuring timely communication.
• Support clinicians by printing and preparing intervention materials for collection, and assist with pulling data from reporting systems when needed.

Please refer to the job description attached for a comprehensive list of duties.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Employer details

Employer name

Oxford Health NHS Trust

Address

Marlborough House Swindon

Okus Road

Swindon

SN1 4JS

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

---

Employer details

Employer name

Oxford Health NHS Trust

Address

Marlborough House Swindon

Okus Road

Swindon

SN1 4JS

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

---