Oxford Health NHS Trust

Team Administrator

The closing date is 12 August 2025

Job summary

Are you an individual with strong admin experience looking for a career within mental health?

We have a full time opportunity as a Team Administrator to join our friendly and busy team of clinicians, who support patients attending the emergency department with mental health concerns.

You will support with taking calls, general administration and timely distribution of correspondence and be a valuable member of the team, supporting the service.

Main duties of the job

Opening, sorting, and distributing internal and external correspondence.
Answering the telephone for the members of the team, taking accurate messages, and helping callers with their enquiries when necessary
Arranging meetings for members of the team, this will include liaising with internal and external professionals, arranging room booking and ordering any hospitality requirements.
Diary management and ensuring that managers are supported in the scheduling of their diaries.
Maintain up to date filing systems and databases
Maintain and support accurate records, such as turnaround documents; annual leave records; training records; expense forms.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA7357906

Job locations

John Radcliffe Hospital,

Headley Way

Oxford

OX3 9DU

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

Person Specification

Essential

Ability to manage and prioritise own workload.
Working knowledge of Microsoft Word and Excel software packages.
Ability to liaise with all levels of professionals in a confident and effective way.
Ability to deal with the public in a polite and effective manner.

Desirable

Working knowledge of email systems, RiO and the Patient Browser
Data analysis and interpretation skills
Ability to produce good quality correspondence and reports.
Able to cope effectively under pressure/with distractions.

Essential

Ability to liaise with internal and external professionals

Desirable

Understanding mental health issues

Essential

Able to work as part of a team.

Desirable

Safeguarding awareness

Person Specification

Essential

Ability to manage and prioritise own workload.
Working knowledge of Microsoft Word and Excel software packages.
Ability to liaise with all levels of professionals in a confident and effective way.
Ability to deal with the public in a polite and effective manner.

Desirable

Working knowledge of email systems, RiO and the Patient Browser
Data analysis and interpretation skills
Ability to produce good quality correspondence and reports.
Able to cope effectively under pressure/with distractions.

Essential

Ability to liaise with internal and external professionals

Desirable

Understanding mental health issues

Essential

Able to work as part of a team.

Desirable

Safeguarding awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

John Radcliffe Hospital,

Headley Way

Oxford

OX3 9DU

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

John Radcliffe Hospital,

Headley Way

Oxford

OX3 9DU

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)