Oxford Health NHS Trust

Training and Administration Manager TVI-PD

The closing date is 06 August 2025

Job summary

Are you experienced in admin and seeking a new challenger?

Do you have excellent interpersonal and communication skills?

An exciting full time opportunity has arisen within the Training and Vocational Initiatives in Personality Disorder Team (TVI-PD) team, who are looking for a hardworking and compassionate Training and Administration Manager to provide effective administrative and business support to the team.

The TVI-PD Team is a provider of training in personality disorder located in Oxford Health, and it sits alongside and works closely with the Oxfordshire Complex Needs Service (clinical service for personality disorder). The Oxfordshire CNS Service Lead is responsible for both parts of the service.

The TVI-PD team delivers training and consultancy services to both statutory and third sector organisations across the South of England. They collaborate with a range of organisations, including ex-service user groups, to develop effective services for people with personality disorders and complex psychological and emotional needs.

This is a unique and interesting opportunity to join an exceptional specialist service with supportive, dedicated and highly skilled multi-professional teams.

The successful applicant will join an established, friendly and supportive staff team who are are dedicated and passionate about the care they deliver and improving outcomes for adults with personality disorder.

Main duties of the job

You will:

Be responsible for the provision of effective administrative support to the TVI-PD team.
Provide an efficient and effective secretarial and administrative service for the team ensuring it is organised and efficiently run.
Contribute to the continuing development and modernization of administrative processes within the service.
Be responsible for the promotion of the service through participation in professional networks and committees locally and nationally.
Be responsible for the management of sessional Support Time and Recovery (STR) workers who hold Honorary contracts within the team, as well as STARS (ex-service users) who are core contributors within the TVI-PD training program.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year Per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

267-OA7324960

Job locations

Manzil Resource, Centre Entrance 2

Manzil Way

Oxford

OX4 1XE

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Level 2 English and Maths qualification (Grade C/Level 4 or above GCSE or other equivalent qualification)

Desirable

Formal secretarial/administrative training (RSA2 or equivalent)
Has undertaken advanced IT training/qualification

Personal Qualities

Essential

Able to demonstrate excellent interpersonal and communication skills
Good team worker
Excellent timekeeping, able to manage and prioritise own workload
Enthusiastic and motivated
Ability to work autonomously and using initiative
Ability to cope effectively under pressure

Skills

Essential

Proficient in the use of Microsoft systems and Office software
Proficient at word processing, copy/audio typing
Demonstrates excellent organisational skills including managing diary systems and tracking information
Proficient at data entry and creating and managing spreadsheets
Has general clerical skills, e.g. filing, systems, correspondance

Desirable

Understanding of Data Protection Act

Experience

Essential

Previous office administration experience at a senior level
Experience of organising/managing an admin service
Experience of creating and working with spreadsheets
Experience of dealing with complex and challenging situations
Experience of managing/supporting staff
Experience of managing finance at a team level

Desirable

Previous NHS experience

Knowledge

Essential

Understanding of Personality Disorder

Person Specification

Qualifications

Essential

Level 2 English and Maths qualification (Grade C/Level 4 or above GCSE or other equivalent qualification)

Desirable

Formal secretarial/administrative training (RSA2 or equivalent)
Has undertaken advanced IT training/qualification

Personal Qualities

Essential

Able to demonstrate excellent interpersonal and communication skills
Good team worker
Excellent timekeeping, able to manage and prioritise own workload
Enthusiastic and motivated
Ability to work autonomously and using initiative
Ability to cope effectively under pressure

Skills

Essential

Proficient in the use of Microsoft systems and Office software
Proficient at word processing, copy/audio typing
Demonstrates excellent organisational skills including managing diary systems and tracking information
Proficient at data entry and creating and managing spreadsheets
Has general clerical skills, e.g. filing, systems, correspondance

Desirable

Understanding of Data Protection Act

Experience

Essential

Previous office administration experience at a senior level
Experience of organising/managing an admin service
Experience of creating and working with spreadsheets
Experience of dealing with complex and challenging situations
Experience of managing/supporting staff
Experience of managing finance at a team level

Desirable

Previous NHS experience

Knowledge

Essential

Understanding of Personality Disorder

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Manzil Resource, Centre Entrance 2

Manzil Way

Oxford

OX4 1XE

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Manzil Resource, Centre Entrance 2

Manzil Way

Oxford

OX4 1XE

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)