Oxford Health NHS Trust

Team Secretary

The closing date is 04 August 2025

Job summary

Are you looking for a new admin role in an award winning team?

The South Adult Mental Health team have an opportunity within their Admin team, where wellbeing and supporting each other is at the upmost importance. Our Admin team received the Highly Commended Exceptional People Award in 2022 for all of our hard work and commitment and look forward to welcoming a new member to their team!

We assist patients across South Oxfordshire with bases in Wallingford, Abingdon, Didcot and Wantage. The admin team work across all of these patches and are a vital part of the team, helping to accommodate great care and service to our community patients. The role is mostly based in Wantage, working in a busy office and hot-desk environment with clinicians - occasionally you may cover workloads in Abingdon, Didcot, Wallingford. We are lucky to be working in South Oxfordshire as there are many green spaces and plenty of places to go on your lunch break!

We are a friendly team that consist of 10 members of staff working within the admin team, that takes care of the larger clinical team.We help to enable the clinicians to concentrate on patient care by providing accurate and efficient admin support. This role would include providing administration support to a consultant, working within the current admin team , providing reception and phone cover.

This is a full time role, Mon-Fri 9am-5pm (37.5 Hrs) per week.

You must be able to travel to all bases via your own or public transport.

Main duties of the job

The overriding duty of this role is to provide secretarial support to a consultant. Managing their diary, booking appointments, working alongside other secretaries offering phone and reception support.

We also have 2 inboxes one that the team send their work to be completed to, and the other is for patient correspondence. You will help to manage these when needed

Within this role some of the duties required are using our system Rio changing patient details, adding in events, outcoming appointments, adding in a clinical note when you have spoken with patients, updating patient details and uploading all relevant information

You will need to be able to communicate with people in a confident and positive manner as you work closely with the consultant and the rest of the team daily and will be speaking with patients that can be at times very unwell. You will be asked to liaise with external agencies to arrange Multi-Disciplinary Meetings (MDT).

This role requires all of the essential Microsoft Applications, Electronic Referral System (ERS) and working on our Rio systems which holds all patient data. You will be using all systems daily so a good understanding will really help you to excel.

About us

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"Our values are: "Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists may apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum/pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA7335250

Job locations

Abingdon Community Hospital AMHT Building

Marcham Road

Abingdon

OX14 1AG


Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Qualifications - Academic/Skills/Professional

Essential

  • GCSE A-C or equivalent in English and Mathematics

Desirable

  • NVQ Level 2 in Admin or NVQ Level 2 Social Care Formal Secretarial Training

Further Training or Job Related Aptitude and Skills

Essential

  • Microsoft Applications experience
  • Good understanding of the General Data Protection Act

Desirable

  • Desire to attend courses relating to role, as appropriate.
  • Experience of digital dictation systems

Experience

Essential

  • Experience of working in an office environment
  • Call handling experience

Desirable

  • NHS experience

Personal Qualities

Essential

  • Good communication skills with an empathetic approach.
  • Ability to work under pressure in a calm manner
  • Flexibility in approach to work and the changing needs of the service/team.
  • Ability to work under pressure

Desirable

  • Desire to work in a Mental Health Setting

Contractual Requirements or other requirements

Essential

  • Ability to travel between sites and to regional meetings
Person Specification

Qualifications - Academic/Skills/Professional

Essential

  • GCSE A-C or equivalent in English and Mathematics

Desirable

  • NVQ Level 2 in Admin or NVQ Level 2 Social Care Formal Secretarial Training

Further Training or Job Related Aptitude and Skills

Essential

  • Microsoft Applications experience
  • Good understanding of the General Data Protection Act

Desirable

  • Desire to attend courses relating to role, as appropriate.
  • Experience of digital dictation systems

Experience

Essential

  • Experience of working in an office environment
  • Call handling experience

Desirable

  • NHS experience

Personal Qualities

Essential

  • Good communication skills with an empathetic approach.
  • Ability to work under pressure in a calm manner
  • Flexibility in approach to work and the changing needs of the service/team.
  • Ability to work under pressure

Desirable

  • Desire to work in a Mental Health Setting

Contractual Requirements or other requirements

Essential

  • Ability to travel between sites and to regional meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Abingdon Community Hospital AMHT Building

Marcham Road

Abingdon

OX14 1AG


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Abingdon Community Hospital AMHT Building

Marcham Road

Abingdon

OX14 1AG


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Office Manager

Jo Reed

joanne.reed@oxfordhealth.nhs.uk

01865904191

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum/pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA7335250

Job locations

Abingdon Community Hospital AMHT Building

Marcham Road

Abingdon

OX14 1AG


Supporting documents

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