Oxford Health NHS Trust

Service Manager - Psychological Therapy Teams

The closing date is 31 July 2025

Job summary

Are you a leader/manager looking for your next step up? Or are you a service manager looking for something new?

We're recruiting a Service Manager to provide operational service management opportunity leading the Psychological Therapies Pathway including the Psychological Therapies Service, Autism & ADHD Services, Complex Needs Services and the Primary Care Mental Health Hubs is now available within Buckinghamshire Adult and Older Adult Mental Health Services. Please note for this role you should hold a qualification in one of the following nursing, occupational therapy or social work.

We are looking for candidates with a passion for patient centred care and quality improvement with an established track record of delivering high performance standards through a compassionate leadership and management stance.

You will already have proven experience of working in a senior management/leadership role which will have included transformational change, budget management, developing staff and culture and involvement in risk and governance processes.

You will be required to work closely with the established teams to support the delivery and development of the services and to fulfil national and local strategic and operational service objectives and standards. This role is essential in delivery of key quality, performance and key service improvements within adult and older adult mental health.

If you're interesting in applying feel free to contact the team for an informal conversation!

Main duties of the job

The key responsibilities of the role can be summarised as strategy, policy and delivery in the following domains:

o Quality

o Workforce

o Finance

o Performance

o Strategic change

o Stakeholder engagement/partnership

The Service Manager will own these domains within their service. The ability to travel independently between sites within the Trust is essential for this role

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year plus additional on call allowance

Contract

Permanent

Working pattern

Full-time

Reference number

267-BM7340891

Job locations

The Whiteleaf Centre

Bierton Road

Aylesbury

HP20 1EG

Job description

Job responsibilities

The Service Manager is responsible leadership, management, quality, staff, finances and performance of the nominated service(s). Typically, this team will include medical, nursing, AHP and psychologists.

The Service Manager will also be responsible for contribution to overall Directorate strategy/policy to ensure that the Directorate delivers its quality, people, finance and performance objectives (in regard to the service they manage).

As part of a matrix style organisation structure the Service Manager is also responsible for working collaboratively with horizontal leads/manager from across the Directorate and the broader Trust. This will include medical, nursing, therapies, social work, psychology, learning disabilities, finance, HR, IM&T, estates, emergency planning etc.

As a leader in the organisation the post holder is expected to role model exemplary personal and leadership qualities at all times. This will include joining the Head on Call rota and occasionally deputising for the Head of Service.

Job description

Job responsibilities

Person Specification

Knowledge

Essential

Tell us about a time when you have worked with Senior Stakeholders to reach an outcome relating to a difficult or challenging issue?
Tell us about a time when you have used Quality Improvement processes to deliver a change in practice?
Tell us about a time when you have managed an individual who has had difficulty in following through on a reasonable instruction?

Person Specification

Knowledge

Essential

Tell us about a time when you have worked with Senior Stakeholders to reach an outcome relating to a difficult or challenging issue?
Tell us about a time when you have used Quality Improvement processes to deliver a change in practice?
Tell us about a time when you have managed an individual who has had difficulty in following through on a reasonable instruction?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.