Oxford Health NHS Trust

Office Manager

The closing date is 14 July 2025

Job summary

Can you provide efficient, high quality people management?

Do you have the organisational skills to support a large Administration team?

We are currently seeking an Office Manager to join the Oxfordshire Talking Therapies (OTT) team! You will be responsible for the provision of effective administrative support to the OTT service, to ensure the service is well organised and efficiently run and to work with the Deputy Team Manager in the development and modernisation of clinical services and administration processes.

You will have delegated responsibility for the development and management of administrative and electronic systems to record and provide necessary data and information to Team Managers, helping provide the smooth and efficient running of a key function, which helps support approximately 250 staff. This is a fantastic opportunity for someone with a wide range of admin experience and organisational skills to join an engaging friendly and inclusive team.

Please be aware, this is an interim role, to cover a maternity cover.

Main duties of the job

The responsibilities include, but are not limited to:

  • Overseeing day-to-day management, clinical systems, health and safety, and administrative processes.
  • Collecting, recording, and auditing relevant data, and reporting to the Senior Management Team.
  • Managing referrals, screening, and allocation of new referrals
  • Liaising with patients, families, GPs, and other professionals to improve service accessibility.
  • Facilitating communication within the team and with the Team Manager.
  • Managing administrative staff, including rotas, sickness, absence, and training.
  • Managing a delegated budget for office supplies and petty cash.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount
  • Pension scheme
  • Lease car scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (waiting lists may apply)
  • Staff networking and support groups

Details

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience Dependant on experience / NHS service history

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

267-OA7216167

Job locations

Abell House / Manzil Way

Horspath Driftway

Oxford

OX3 7JH


Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Qualifications

Essential

  • Variety of previous office administration experience at a senior level

Skills

Essential

  • Able to demonstrate good interpersonal and communication skills
  • High levels of Knowledge of Microsoft Systems
  • Ability to manage and prioritise own workload
  • Data entry experience

Desirable

  • Ability to use Patient related electronic record systems.
  • Ability to cope effectively under pressure/with distractions.

Experience

Essential

  • Experience of organising and managing an admin service
  • Dealing with complaints
  • Understanding of mental health issues
  • Experience of managing staff
  • Experience of dealing with complex and challenging situations

Desirable

  • Previous NHS experience
Person Specification

Qualifications

Essential

  • Variety of previous office administration experience at a senior level

Skills

Essential

  • Able to demonstrate good interpersonal and communication skills
  • High levels of Knowledge of Microsoft Systems
  • Ability to manage and prioritise own workload
  • Data entry experience

Desirable

  • Ability to use Patient related electronic record systems.
  • Ability to cope effectively under pressure/with distractions.

Experience

Essential

  • Experience of organising and managing an admin service
  • Dealing with complaints
  • Understanding of mental health issues
  • Experience of managing staff
  • Experience of dealing with complex and challenging situations

Desirable

  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Abell House / Manzil Way

Horspath Driftway

Oxford

OX3 7JH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Abell House / Manzil Way

Horspath Driftway

Oxford

OX3 7JH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Team Manager

Amanda Hutchinson

amanda.hutchinson@oxfordhealth.nhs.uk

07769935568

Details

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience Dependant on experience / NHS service history

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

267-OA7216167

Job locations

Abell House / Manzil Way

Horspath Driftway

Oxford

OX3 7JH


Supporting documents

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