Job summary
We are recruiting a Discharge Planning Coordinator to join our Patient Flow Community Hospital inpatient team. Hospital site to be discussed at interview.
This is a unique and exciting career opportunity for you to be part of our Community Hospitals team. The role is fast-paced and has evolved significantly during the COVID pandemic to support patient flow through the Community Hospitals and facilitate safe, smooth and timely discharges.
Main duties of the job
You will have a key role in our multi-disciplinary team and work collaboratively with your Discharge Coordinators colleagues across the Oxfordshire service
Ideally, you should have some experience of working within a healthcare setting and have a good understanding of community services. A willingness and commitment to learn, with compassion to delivering high-quality patient care is essential.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
As part of the role, you will be supervised and supported by the Patient Flow leads and play a vital role in effectively communicating information to our patients, relatives, healthcare professionals and system-wide partners.
You will be planning each patients discharge from the first day of their admission to our services. Our staff are passionate about delivering the safest and best care which will enable and allow our patients to return home sooner after being admitted to hospital.
Our Oxfordshire Community Hospitals are based just outside Oxford in the surrounding beautiful towns of Abingdon, Bicester, Didcot, Headington, Wallingford and Witney. The wards care for male and female patients, providing in-patient rehabilitation, and specialist stroke rehabilitation.
There may be times where you will need to travel to other Community Hospital sites, therefore access to your own vehicle or access to alternative travel arrangements is essential.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Job description
Job responsibilities
As part of the role, you will be supervised and supported by the Patient Flow leads and play a vital role in effectively communicating information to our patients, relatives, healthcare professionals and system-wide partners.
You will be planning each patients discharge from the first day of their admission to our services. Our staff are passionate about delivering the safest and best care which will enable and allow our patients to return home sooner after being admitted to hospital.
Our Oxfordshire Community Hospitals are based just outside Oxford in the surrounding beautiful towns of Abingdon, Bicester, Didcot, Headington, Wallingford and Witney. The wards care for male and female patients, providing in-patient rehabilitation, and specialist stroke rehabilitation.
There may be times where you will need to travel to other Community Hospital sites, therefore access to your own vehicle or access to alternative travel arrangements is essential.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Qualifications
Essential
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in a Heath Care role
- IT Skills to RSA3/NVQ Level 3, or equivalent experience
- English to GCSE or equivalent
Desirable
- Advanced ECDL or equivalent IT knowledge
Knowledge and Experience
Essential
- Experience of working in a Health Care setting
- Able to use a computer, with experience of using Office computer programs including Excel, Teams, Word and Outlook
- Ability to liaise with all professionals and levels in a confident and effective manner
- Ability to deal with the public in a polite and effective manner
- Ability to manage and prioritise own workload
- Ability to produce good quality correspondence and reports
- Ability to minute meetings
- Organisational skills/managing diary appointments and tracking information
Desirable
- Working knowledge of NHS email systems, EMIS
- Experience of working clinically in a health care setting
- Proven experience in discharge planning in a Health Care setting
- Knowledge of information analysis
- Desire to attend courses relating to role as appropriate
- Practical knowledge/ experience of the discharge process
Job Related Aptitude and Skills
Essential
- Ability to work to deadlines and prioritise a heavy workload, always ensuring attention to detail
- Able to take initiative and work independently with minimal supervision
- Ability to work effectively under pressure/with distractions
- Aware of own limitations
- Understanding of the need for confidentiality
- Patient focused approach
- Flexible approach to ensure needs of service are met
Desirable
- Working knowledge of the internet
- Working knowledge of EMIS
Person Specification
Qualifications
Essential
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in a Heath Care role
- IT Skills to RSA3/NVQ Level 3, or equivalent experience
- English to GCSE or equivalent
Desirable
- Advanced ECDL or equivalent IT knowledge
Knowledge and Experience
Essential
- Experience of working in a Health Care setting
- Able to use a computer, with experience of using Office computer programs including Excel, Teams, Word and Outlook
- Ability to liaise with all professionals and levels in a confident and effective manner
- Ability to deal with the public in a polite and effective manner
- Ability to manage and prioritise own workload
- Ability to produce good quality correspondence and reports
- Ability to minute meetings
- Organisational skills/managing diary appointments and tracking information
Desirable
- Working knowledge of NHS email systems, EMIS
- Experience of working clinically in a health care setting
- Proven experience in discharge planning in a Health Care setting
- Knowledge of information analysis
- Desire to attend courses relating to role as appropriate
- Practical knowledge/ experience of the discharge process
Job Related Aptitude and Skills
Essential
- Ability to work to deadlines and prioritise a heavy workload, always ensuring attention to detail
- Able to take initiative and work independently with minimal supervision
- Ability to work effectively under pressure/with distractions
- Aware of own limitations
- Understanding of the need for confidentiality
- Patient focused approach
- Flexible approach to ensure needs of service are met
Desirable
- Working knowledge of the internet
- Working knowledge of EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
